• Job Description

  Req#: REMOT001074
  Employer Industry: Collections and Customer Service
  
  Why consider this job opportunity:
  - Salary up to $18 per hour, based on experience
  - Potential for monthly uncapped commission or bonus based on performance metrics
  - Comprehensive benefits including Medical, Dental, Vision, Life and Disability insurance; 401K, Paid Vacation and Holidays
  - Extensive paid training provided in collection industry standards and customer engagement techniques
  - Opportunities for advancement within the organization
  - Remote work flexibility with all necessary equipment provided
  
  What to Expect (Job Responsibilities):
  - Engage consumers to assist them in managing their delinquent accounts using a consultative approach
  - Negotiate resolutions for outstanding balances while maintaining a professional demeanor
  - Handle inbound and outbound calls using an auto dialer system while managing a workload of delinquent accounts
  - Ensure compliance with all necessary documentation, payment processing, and follow-up procedures
  - Perform skip tracing techniques to locate consumer contact information and adhere to collection regulations
  
  What is Required (Qualifications):
  - Must be at least 18 years old
  - 1-3 years of experience in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, or Banking
  - Strong verbal communication skills with the ability to persuade and negotiate effectively
  - Proficient computer skills for documenting calls and navigating software and databases
  - Proven ability to maintain confidentiality and interact professionally with team members
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a remote work environment
  - Bilingual skills (Spanish/English)
  - Background in the military or support for veterans and military spouses
  
  #Collections #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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