Employer Industry: Customer Service Solutions

Why consider this job opportunity:
- Remote position offering the flexibility to work from home
- Opportunity to build relationships with customers and support their needs
- Supportive and collaborative work environment
- Chance to enhance your customer service skills and grow professionally
- Competitive standards for performance recognition and achievement

What to Expect (Job Responsibilities):
- Respond to incoming customer live chats regarding website navigation, service questions, and general client concerns
- Elevate customer issues to the Online Chat Manager when necessary
- Build strong relationships with new customers to understand and meet their needs
- Accurately and concisely address customer inquiries and problems
- Provide administrative support to the customer service team and assist with overflow work as needed

What is Required (Qualifications):
- High school diploma or equivalent
- Experience in customer service
- Strong telephone etiquette
- Familiarity with CRM tools
- Excellent communication skills

How to Stand Out (Preferred Qualifications):
- Ability to manage multiple tasks simultaneously
- Adaptability to different personalities

#CustomerService #RemoteWork #CareerOpportunity #CommunicationSkills #AdministrativeSupport

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