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Remote or On-Site Customer Service Representative - Full-Time or Part-Time
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Job Description
- Req#: 48990BR
Employer Industry: Healthcare Services
Why consider this job opportunity:
- $750 sign-on bonus plus quarterly performance incentives
- Flexible scheduling with full-time and part-time options available
- Work remotely or on-site after initial training
- Comprehensive wellness programs supporting physical, emotional, financial, and social well-being
- Ongoing training and professional development opportunities
- Company-provided equipment for remote and on-site work
What to Expect (Job Responsibilities):
- Provide excellent customer service by phone, assisting patients with billing and insurance inquiries
- Research and resolve patient account issues to ensure accurate billing
- Update insurance information and rebill claims as necessary
- Generate and send itemized statements or courtesy claims to patients
- Accurately document all patient interactions while maintaining professionalism and empathy
What is Required (Qualifications):
- High school diploma or GED
- Strong verbal communication and listening skills
- Ability to multitask: listen, speak, and type simultaneously
- Comfortable using Microsoft Windows and computer-based systems
- Previous customer service, call center, retail, or hospitality experience is a plus
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within a healthcare environment
- Familiarity with billing and insurance processes
- Ability to manage multiple priorities effectively
- Knowledge of patient payment plans and account management
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #FlexibleScheduling
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