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Remote Scheduling Coordinator
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Job Description
- Req#: 239
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible remote work environment with a focus on patient care
- Engaging role that involves direct communication with patients and healthcare providers
- Supportive and collaborative team culture
- Chance to make a significant impact on patient access to essential healthcare services
What to Expect (Job Responsibilities):
- Conduct heavy phone work, including a minimum of 20 outbound calls daily to schedule patients
- Obtain patient history and relevant clinical data before appointments
- Educate patients about sleep testing procedures and additional services available
- Verify insurance information online to ensure compliant billing prior to scheduling
- Collaborate with the clinical team to ensure staff availability and address patient needs
What is Required (Qualifications):
- Minimum of 1 year of customer service experience
- High School Diploma or GED
- Strong multitasking skills with the ability to manage inbound calls and task lists
- Exceptional telephone communication skills reflecting professionalism and enthusiasm
- Proficiency in Microsoft Office and ability to quickly learn new software
How to Stand Out (Preferred Qualifications):
- Experience in a medical setting
- Bilingual proficiency in English and Spanish
- Associate's or Bachelor's degree in a relevant field
- High level of organization and accuracy
#HealthcareServices #CustomerService #RemoteWork #PatientCare #CareerOpportunity
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