This job is now closed
Job Description
- Req#: RESOU003708
Employer Industry: Managed Services for Financial Services Organizations
Why Consider this Job Opportunity:
- Competitive compensation package
- Opportunity for career advancement and growth within the organization
- Remote work opportunity
- Supportive and collaborative work environment
- Chance to work with a global team
- Exciting role managing IT Field Engineers' daily calendars and resources
What to Expect (Job Responsibilities):
- Assign client requests to Field Engineers and manage their calendars
- Provide exceptional and timely responses to client requests
- Interface directly with clients via email and phone
- Plan and adjust engineer's schedules for proper coverage at client sites
- Collect and organize resources from the service team
What is Required (Qualifications):
- BA/BS degree in business or related field, or 0-2 years' equivalent work experience
- Outstanding customer service skills and mindset
- Working knowledge of MS Office suite
- Exceptional prioritization, communication, and customer service skills
- Self-motivated and energized by a high pace environment
How to Stand Out (Preferred Qualifications):
- Financial industry experience
- Experience working with a ticketing system
- Knowledge of PC hardware & terminology
#ManagedServices #FinancialServices #RemoteWork #GlobalTeam #CareerOpportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
ECI is a managed service provider delivering managed services, cybersecurity solutions, and business transformation solutions to the alternative investment industry.
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