Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

Kwik Shop is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

Position Summary:

Responsible for directing and supervising activities involved in operating a group of restaurant locations in an assigned area to maximize sales and profitability. Responsible for coaching and development of direct reports and building the team to achieve and execute all goals, company strategies and maintain a supply of qualified promotable individuals. Responsible for ensuring all Restaurant team members have access to all EG America systems, policies and processes outside of the restaurant expectations.

Responsible for maintaining the integrity of the Brand Partner programs and execution of the Brand Standards set forth by the Brand Partner while delivering on the sales and ebitda expectations of the company.

Responsibilities:

1. Travel to brand locations and lead store management in the planning, implementation and execution of merchandising and operations initiatives of the Brand Partner and EG America.

2. Oversee that all stores are providing the guest service that meets or exceeds the Brand Partner standards and our guest’s expectations.

3. Maintain high standards of brand location image ensuring that all stores are clean, well-stocked and ready for business according to company and brand partnership standards.

4. Oversee that all assigned stores operate within the established inventory levels, salary budgets (and other control lines), and gross profit margins to achieve maximum profitability.

5. Accountable for building store sales and gross profits through implementation of the Brand Partner merchandising policies, procedures and programs.

6. Support and enforce all Brand and EG America policies, and local, state and federal laws and regulations.

7. Oversee personnel processes (hiring, training, team member (associates) evaluations, team member discipline and termination actions) are handled in a timely manner, and in accordance to company policy.

8. Maintain working relationships with associates to support the open-door policy.

9. Serve as a proactive leader of the brand operations team, evaluating opportunities and implementing the Brand Concept in additional stores as appropriate.

10. Coach and develop associates for growth and promotion to maintain a high-quality staff.

11. Responsible for human resource management through collaboration with recruiter and training team to hire, train, develop and evaluate store management and store associates.

12. Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback and development opportunities to direct reports.

13. Prepare and present brand operational insights quarterly for collaboration on delivering on the brand standards and company goals for sales and ebitda.

14. Collaborate and communicate with the C-Store operations team for alignment of achieving all company objectives and executing all company policies.

15. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Working Relationships: Interacts with executive level management and store teams regularly, various Store Support Center Department personnel as well as vendors.

Minimum Education: GED

Preferred Education: Associate’s or higher in business related area

Minimum Experience: 3+ years’ experience as a Manager in the fast food industry, or C-Store retail and/or has successfully completed training. Proven experience managing direct reports and has proven leadership skills to achieve expected responsibilities of the position.

Preferred Experience: 2+ years’ experience working as a multi-unit supervisor in a retail setting

Licenses/Certifications: N/A

Soft Skills:

• Excellent oral and written communication skills
• Strong leadership and analytical skills
• Highly organized and proficient at multi-tasking
• Proficient in Microsoft Office Suite, Capable of learning PDI (Professional Data Solutions Inc.) and other required systems.

Travel: Ability to travel independently 80%. Must have clean driving record.

Hours & Conditions: 40-50 hours in a field and corporate environment

Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds

At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.