Hersha Hospitality Management
Restaurant Manager
This job is now closed
Job Description
- Req#: 55786
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Ensure that food quality is consistent, appealing, and prepared to guest specifications.
- Interact with guests to obtain feedback on quality of service and food in outlet.
- Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
- Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
- Check that all equipment is in working order.
- Follow up on work orders so repairs and maintenance of the facility are completed on a timely basis.
- Interact with guests to obtain feedback on quality of service and food in outlet.
- Document inventory forecast usage and monitor supply.
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance.
- Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
- Associate's degree preferred.
- 3-6 years restaurant experience required.
- Work schedule varies and will include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
Overview
Opportunity: Restaurant Manager
Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards.
Your Growth Path
Food and Beverage Manager – Food and Beverage Director
Your Focus
Your Background and Skills
Work Environment and Context
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
The Islander Resort offers luxury accommodations on over 24 acres of an oceanfront getaway, featuring stunning views of our gorgeous native gardens and the soothing hues of the Atlantic Ocean.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
About the company
HHM is an industry leader in hospitality. We are among the fastest growing -and most stable- management, investment and development firms in our sector, with 135 hotels and over $1B in managed revenues from coast to coast. We remain tireless in our approach to delivering results to our owners and fully understand that our people and their capabilities are our advantage.