• Job Description

  Req#: JR102086

  Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”.

  Job Summary:

  Reporting to the Revenue Cycle Manager, the RCM Team Lead is responsible for managing all aspects of AR follow-up and Patient Accounts while adhering to HIPPA compliance, privacy and confidentiality standards. The RCM Team Lead must be able to complete all functions associated with both the Patient Accounts and AR Specialist role in addition to the essential functions listed below.

  Key Responsibilities:

  Completes all functions associated with the AR Specialist & Patient Account Specialist role Monitors productivity of AR & PAR Specialist to ensure claims are worked timely and patient inquiries are handled within the specified timeframe Train new AR & PAR Specialist Assist with process creation and implementation Field questions from team and support Address and resolve account escalations Accountable for complex payers, aged claims, and special accounts receivable projects Adhere to government regulations, payer contracts and insurance guidelines when performing insurance follow-up, resolving open accounts, and appealing claims Be a key contributor to the Revenue Cycle by identifying and reporting inefficiencies and opportunities that enhance revenue flow, decrease denials, and minimize write-offs Maintain confidentiality of all patient information with a full understanding of HIPAA requirements Demonstrates flexibility to meet the needs of all internal and external customers including changes to workflows, work volume and work schedules Other duties as assigned

  Qualifications:

  • 4 years' experience dealing with insurance claim denials within a healthcare environment required
  • Deep understanding of healthcare billing practices and revenue cycle management processes.
  • Excellent communication and problem-solving abilities
  • Must possess strong conflict resolution skills and the ability to multi-task while maintaining the highest-level of quality in every patient interaction
  • High School diploma or GED required

  Working Conditions:

  • Standard office environment with occasional travel to corporate or office locations.
  • Potential exposure to stressful situations and emergency scenarios.

  Physical Requirements:

  • Ability to sit for 3-4 hours at a time
  • Fine finger coordination required for typing
  • Ability to speak clearly with team members so others can understand.
  • Ability to hear and understand others when speaking
  • Ability to view computer screen monitor, small objects few feet away

  The Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.

  At Geode Health, we offer:

  • Competitive compensation

  • Flexible schedule

  • In-person and virtual patient visits

  • Comprehensive admin support (front office, accounting, finance, payroll, HR, etc)

  • Professional development opportunities

  • Clinical community, support, and leadership

  • Medical, dental and vision benefits

  • Life insurance

  • Short and long-term disability

  • Paid vacation and holidays

  • Matching 401k plan

  • State of the art technology

  Why work for Geode Health?

  At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available. To achieve this, we focus on ensuring our providers have unmatched support and resources so that they can focus on providing great care. We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact. Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.

  To learn more, visit us as www.geodehealth.com

  Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.

  Estimated hourly pay range:

  $26.00-$28.00

• About the company

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