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Risk Management Specialist - General Liability
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Job Description
- Req#: 5307433
- Proactively manages, investigates, and resolves all general liability claims to include intake, inspection adjuster assignments, claim related correspondence, claim determinations, and settlements.
- Conducts on-site investigations as necessary.
- Consults with the City Attorney's Office and participate in monthly litigation meetings.
- Small Claims Court attendance.
- Monitors claims in a Risk Management Information System (RMIS).
- Practices consistent fiscal control over claims, establishes reserves, and completes all appropriate invoicing.
- Provides appropriate timely responses to City of Bellevue Public Records Requests.
- Maintains confidentiality of electronic records and document control.
- Collaborate with the Risk Manager on special projects and initiatives as assigned.
- Works under the general supervision of the Risk Manager.
- No formal supervisory responsibilities.
- Graduation from an accredited four-year college or university.
- Four years or more of related professional General Liability claims experience.
- Or any equivalent combination of education, experience, and training that provides. the required knowledge, competencies, and abilities to succeed in the role.
- Financial acumen.
- Ability to communicate complex ideas in public, orally and in writing.
- Ability to establish and maintain effective working relationships with all stakeholders.
- Ability to instill trust, maintain professionalism, and handle sensitive or emotional situations with tact.
- Ability to build and maintain strong working relationships with internal departments, outside counsel, and members of the public.
- Strong customer focus.
- Ability to instill trust.
- Effective multi-modal communications.
- Cultivates innovation.
- Action bias.
- Nimble learning.
- Quality decision making.
- Manages well in ambiguity.
- Strong negotiation and analytical skills.
- Work involves walking, talking, hearing, using hands to handle, feel, or operate various objects or controls and reach with hands and arms.
- Required vision abilities include close vision, and the ability to adjust focus.
- Successful candidate may be required to push, pull, lift, and/or carry up to 20 pounds.
- The customary noise level in the work environment is moderately quiet.
- Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
- We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
- Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.
- All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
- All positions require the completion of references checks, including at least one prior supervisor.
- Some positions may require completion of a criminal background check prior to start employment
- Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications.
- Washington State Department of Retirement Systems (DRS): Mandatory participation (PERS, LEOFF or PSERS), depending upon eligibility.
- City of Bellevue Municipal Employee's Benefit Trust (MEBT): Optional participation in this 401(k) retirement savings plan with employer match contributions that vest on a 3-year schedule.
- Deferred Compensation Program (457 DCP): Optional participation in the supplemental Deferred Compensation Program also administered by DRS that allows tax-deferred savings into a variety of investments options.
- Flexible Spending Accounts (FSAs)
- Life/Accidental Death and Dismemberment (AD&D) Insurance
- Long Term Disability (LTD)
- Survivor Income
- Employee Assistance Program (EAP)
- 11 observed holidays per year plus 2 additional personal holidays, vacation (standard accrual of 12 days a year), and sick leave (accumulated at the rate of one day per month)
- An ORCA Card bus pass
- On-site fitness center, and self service food/coffee options
- Career development and training programs
- Tuition Reimbursement Program
- Employee Resource Groups (ERGs)
- I confirm that the information provided here is consistent with my application.
- I do not agree with the statements above.
- High school graduate, diploma or the equivalent (GED)
- Associate degree
- Bachelor's degree
- Master's degree or above
- Less than 1 year of experience
- 1-2 years of experience
- 2-4 years of experience
- 4 or more years of experience
- No experience
- Data entry and assisted with claims intake
- Monitored claims administration with a TPA or broker
- Full charge claims management
- Less than 1 year of experience
- 1-2 years of experience
- 2-4 years of experience
- 4 or more years of experience
- $0 - $100,000
- $100,001 - $250,000
- $250,001 - $500,000
- More than $500,000
- Yes, I am interested in hybrid schedule and available to be onsite 2 or more days per week.
- No, I am interested in fully remote position.
Salary : $88,075.24 - $121,541.71 Annually
Location : Bellevue, WA
Job Type: Regular
Remote Employment: Flexible/Hybrid
Job Number: 26-00129
Department: Finance and Asset Management
Division: FAM_RiskMgmnt
Opening Date: 04/14/2026
Closing Date: 5/4/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: NONAFF
Come Join the City of Bellevue!
Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more.
New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.
Job Summary
We are looking for a Risk Management Specialist - General Liability to join our team! This position serves as the City's primary general liability claims adjuster, responsible for independently managing all aspects of the municipal claims process. The role conducts investigations, evaluates liability, negotiates resolutions, and ensures compliance with legal, financial, and documentation standards. This position also partners with internal departments and the City Attorney's Office to mitigate risk and support the City's overall risk management program.
Essential Duties and Responsibilities
Supervision Received and Exercised:
Qualifications
Education and Experience:
CORE COMPETENCIES AND ABILITIES:
Supplemental Information
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FLEXIBLE/HYBRID WORKING
A hybrid work schedule is available for this position after an orientation period. Remote work for this position is subject to the department's operational needs and will be discussed with candidates during the selection process. Full-time remote work is not an available option. Once hired, employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall.
HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.
CONDITIONS OF EMPLOYMENT
At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: Exceptional Public Service, Stewardship, Commitment to Employees, Integrity, Innovation, and Diversity, Equity & Inclusion. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.
Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office, at 425-452-6838 or If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.
The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.
For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.
** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**
The City of Bellevue offers employees a comprehensive benefits package providing choice, flexibility, and value!
Please Note: Seasonal, part-time, and variable employees are not eligible for the below benefits except for mandatory participation in the retirement plan assigned to the position, which will be the Municipal Employees Benefit Trust (MEBT 2) retirement plan or the Washington State Public Employees Retirement System (PERS) retirement plan and any other benefits as required by law.
The following summary applies to fully benefited positions:
Medical
Employees are offered a choice of medical coverage through the City's self-insured Preferred Provider Organization (PPO) plan or Kaiser Permanente (HMO).
Dental
Employees are offered a choice of two dental carriers with plans that offer regular checkups, x-rays, fillings, and crowns. Orthodontia is available through one of the carriers.
Vision
Employees are offered a choice of vision coverage through an annual exam-only plan or a buy-up plan which includes an annual eye exam and hardware coverage.
Retirement Plans - Employees are offered three retirement plans:
More detailed information about our employee benefits is available at
Paydays - The City of Bellevue pays employees on the 8th and the 23rd of each month (24 pay periods per year).
Please note: The City of Bellevue does not participate in the Social Security Administration (SSA) program and employees do not earn social security credits. The mandatory DRS retirement pension plan provides the required social security replacement plan.
NOTE: This is a brief summary of the benefit programs for the City's non-represented employees. Every effort has been made to ensure its accuracy. Benefits for employees represented by a may have different benefits. If any information on this document conflicts with the provisions of a CBA, the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
01
APPLICANT NOTICE: Your answers below will be used to review this application. The experience listed here MUST match the work history provided in your application. If your answers do not align, you may edit your application before submitting. Please note, it is not acceptable to use "See Resume" or "See Above" in your answers below and we do not accept resumes as a substitute for a completed application.
02
Which statement below best describes the highest level of education you have completed?
03
How many years of related professional General Liability experience do you have?
04
Which best describes your experience handling General Liability claims?
05
How many years of experience do you have working with Legal Counsel?
06
What is the largest General Liability claim you have managed from beginning to settlement?
07
The City of Bellevue is a hybrid workplace. This is a Washington State job, and candidates must reside within a reasonable distance of City Hall and be onsite in Bellevue at least 2 day(s) per week.
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