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Sales and Customer Service Positions - Day/Evening/Overnights shifts - REMOTE
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Job Description
- Req#: 76608
Employer Industry: Digital Business Services
Why consider this job opportunity:
- Paid training and competitive wages
- Comprehensive benefits package including medical, dental, vision, and 401k
- Paid time off and employee wellness programs
- Opportunity for career advancement within a supportive and engaging environment
- Dynamic work culture with diverse interactions and the potential for growth
- Flexibility to work from home with specific internet requirements
What to Expect (Job Responsibilities):
- Field customer inquiries through phone, email, chat, and social media to resolve questions and concerns
- Calmly de-escalate and resolve customer issues as needed
- Escalate interactions when necessary and appropriate
- Track call-related information for auditing and reporting purposes
- Meet defined sales objectives and provide feedback on call issues
What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- General knowledge of Windows-based systems and comfort with desktop computer systems
How to Stand Out (Preferred Qualifications):
- Customer service and/or sales experience
- College degree preferred but not required
#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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