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Sales Customer Service Expert Day/Evening/Nights- Remote US - TP76608
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Job Description
- Req#: 463591BR
Employer Industry: Digital Business Services
Why consider this job opportunity:
- Competitive wages with full benefits including medical, dental, vision, and 401k
- Paid training provided to ensure you are well-prepared for your role
- Paid time off to support work-life balance
- Employee wellness and engagement programs to promote a healthy workplace
- Opportunity for career advancement within a global company
- Collaborative and engaging work environment with diverse interactions
What to Expect (Job Responsibilities):
- Connect with customers via phone, email, chat, and social media to resolve inquiries
- Calmly de-escalate issues and escalate interactions when necessary
- Respond to requests for assistance and process payments as needed
- Track call-related information for auditing and reporting purposes
- Provide feedback on call issues and meet defined sales objectives
What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- General knowledge of Windows-based systems and comfortable with desktop computer systems
How to Stand Out (Preferred Qualifications):
- Previous customer service and/or sales experience
- College degree preferred but not required
#DigitalBusinessServices #CustomerService #CareerGrowth #CompetitiveWages #WorkFromHome
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