Description Historically, "Sales Manager" has been a shared hat worn by varying members of our executive team. Most of our efforts have gone towards building out the platform and creating sales material for our brokers. Now that we've hit our stride and the platform is dialed in, there is a significant opportunity for a legitimate Sales Manager to put some attention on our growing sales team and push us to the next level.
We need someone who can manage the team to high administrative standards (think: tracking and hitting KPIs, putting data into Salesforce diligently). We need someone who can also provide traditional sales coaching (think: objection handling, tone coaching, sales psychology). And finally, someone who can keep the team hungry and morale high in a remote environment.
To thrive in this role, the Sales Manager should be based in Southern California or demonstrate a willingness to travel to the area. The successful candidate will be responsible for delivering in-person sales training and coaching sessions, in addition to attending company events on occasion.
The Sales Manager would be a part of our Departmental Management Team and would report department-level KPIs to the COO.
Company Benefits - Competitive Compensation
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan with a 5% match
- Health & Wellness Credit
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
Responsibilities • Improve our Inside Sales team and push them to set more meetings with prospects.
• Encourage team members to utilize different methods of prospecting that suit their skill sets (cold calls, emails, voicemails, handwritten letters, video voicemails, drop-ins, etc).
• Build on our existing sales training LMS (learning management system) so that we can get new hires up to speed faster and re-train current employees on a greater variety of topics.
• Hold the team accountable for following procedures, inputting CRM data, and hitting KPIs.
• Coach the team on traditional Sales techniques such as objection handling, tone, etc.
• Be mindful of opportunities to scale the department, more/different ways to train, and communicate with managers so the Sales process is cohesive with our other departments.
• Lead through example with some individual prospecting efforts that can be used to train and coach team members.
• Report KPIs from the sales department up to the COO and generate more meetings for our Outside Sales.
Qualifications • Sales Management/Sales Coaching Experience Required
• Proven track record of sales success
• Proficiency in basic computer systems Required (Outlook, Word, utilizing a company chat tool, etc.)
• Capacity to run consistent meetings with our Sales Team required
• Must be able to consistently report on agreed-upon KPIs to COO
• Knowledge/Experience in insurance sales highly recommended
• Familiarity with Salesforce, ZoomInfo, Chorus, Calendly, preferred