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Job Description
- Req#: R-142883
Experience analysing of data trends to identify change and business improvement opportunities
Proficient in consistent processes and best practice across the Distribution population
Good communicator / Story teller
Persistency in seeing through and embedding change
Previous experience influencing a variety of stakeholder groups across different levels
Starting salary £60,000 to £75,000 (depending on location, skills, experience, and qualifications)
Bonus opportunity – 12% of annual salary Actual amount depends on your performance and Aviva’s.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Sales Operational Senior Manager
This job is for someone who thrives in developing strategic contacts and relationships in a complex environment using the data trends to identify improvements and change across the business.
A bit about the job:
In this role you will be responsible for operational effectiveness across the Broker Development community to deliver customer service outcomes and enable achievement of current and longer-term strategic plans. To achieve this you will be working alongside Heads of Broker Development and the Sales & Distribution leadership team, with matrix alignment to COO teams to ensure consistency of process, performance and delivery. You will also lead on people planning and operational performance, together with continuous improvement, change & process delivery and embedment.
Skills and experience we’re looking for:
What you’ll get for this role:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an alternative method of applying, please give Klaudia Kmita-Adegboro a call on 07553728537 or send an email to Klaudia.kmita-adegboro@aviva.com .
About the company
We’re here to protect our 33 million customers from life’s unexpected twists and turns – freeing them from fear of uncertainty. We are one of only a few insurance companies in the world that can provide customers with life, general and health insurance, and asset management in one place – a composite insurer. And we have a unique competitive advantage. Whether we’re protecting them from everyday risks or helping them to save for the future, we put customers at the heart of all we do – creating a bright and sustainable future for our customers, employees and our communities.
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