• Job Description

  Req#: SALES034298
  Pay Range:
  
  
  • $75000 - $80000 / year
  
  
  Our Perks:
  
  
  • Generous PTO plans, sick pay and health benefits
  • Annual bonus based on employment standing*
  • Work from home and hybrid model employment
  • Confie Enablement Fund/ Scholarship Program
  • I-Care Recognition Program
  • Corporate Social Responsibility Program
  • Diversity, Equity and Inclusion Initiatives
  • Confie Hub and Discount Programs (Gym Membership)
  
  
  Purpose
  
  Own the creation, sustainment, evaluation, and optimization of retail-focused sales and sales management tools, processes, and resources that increase conversion, shorten ramp, and improve customer experience while reducing costs and increasing revenue
  
  Essential Duties & Responsibilities
  
  Establish and maintain strong partnerships with sales employees at all levels of the organization
  
  Collaborate with Sales Leadership to assess sales performance, evaluate processes, and support real-time business needs
  
  Partner with Confie support teams and key stakeholders to achieve project and organizational objectives
  
  Support Confie Retail by implementing, sustaining, evaluating, and optimizing the sales funnel; sales and servicing processes and skills; pre-underwriting; and frontline operational practices
  
  Manage and participate in retail-focused projects of varying scope, exercising independent judgment in process-related decisions
  
  Create, deliver, and maintain process documentation, standard operating procedures, and training resources to support frontline execution
  
  Support the design, implementation, and optimization of differentiating sales and sales management tools
  
  Evaluate and sustain the use of sales tools and resources to ensure continued organizational impact and alignment with evolving business needs
  
  Participate in retail frontline selling/management activities and job shadowing to inform, evaluate, and optimize processes
  
  Conduct regular sales observations over the phone and in-person to identify opportunities for improved performance and execution
  
  Establish and track project outcomes, KPIs, ROI, program budgets, and personal performance goals
  
  Document, track, and manage project milestones and deliverables for all participating stakeholders
  
  Lead or support department-specific and enterprise-wide responsibilities, programs, and key initiatives
  
  Make autonomous, data-driven decisions to optimize revenue opportunities and reduce operational expenses
  
  Communicate effectively and professionally across multiple channels, including email, chat, in-person meetings, and phone
  
  Qualifications and Education Requirements
  
  5 years of retail sales experience or related insurance industry experience
  
  Demonstrated project management competence or ≥ 2 years in a project management role
  
  Proficiency in Microsoft Office Suite professional products
  
  Strong communication (written and spoken English) and change management skills; able to influence without authority
  
  Exceptional organizational and time management skills
  
  Comfortable conducting over the phone and/or field observations and translating findings into SOPs and training
  
  Preferred Skills
  
  Insurance (P&C, personal lines, non-standard auto) or multi-location retail experience
  
  Bachelor's or Master's degree with a business orientation
  
  Conversational written and spoken Spanish
  
  Other Duties
  
  This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
  
  Notice
  
  As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at employeerelations@confie.com
  
  Equal Opportunity Employer
  
  This employer is required to notify all applicants of their rights pursuant to federal employment laws.
  For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

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