• Job Description

  Req#: 297803

  Job Details

  Job Location: Store - Rochester - Rochester, IN

  Position Type: Part Time

  Education Level: None

  Salary Range: $11.00 Hourly

  Travel Percentage: None

  Job Shift: Day

  Job Category: Retail

  Description

  Job Objective:

  To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive-thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment. This position reports to the Store Manager who evaluates performance annually.

  In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

  Essential Job Functions:

  • Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience.
  • Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access.
  • Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.
  • Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
  • Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.
  • Other duties as assigned by supervisor.

  Qualifications

  
  

  Required Education and Skills:

  • Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
  • Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
  • Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
  • Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
  • Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
  • Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
  • Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.

  Qualifications:

  • Authorized to work in the United States.

  • Flexible availability.
  • Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
  • Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.

• About the company

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