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Sales Quality Program Manager II
7 days agoWhat's your preference?
Job Description
- Req#: 7396367
Employer Industry: Internet of Things (IoT) Technology
Why consider this job opportunity:
- Salary up to $129,600
- Opportunity to impact industries essential to the global economy
- Employee-led remote and flexible working arrangements
- Competitive total compensation package, including health benefits
- Collaborative and high-performance work culture
- Chance to drive transformational quality projects that enhance customer outcomes
What to Expect (Job Responsibilities):
- Utilize best practices to ensure high standards of service in customer interactions
- Monitor interactions to assess engagement quality and process compliance
- Implement tracking mechanisms for quality process requirements and call scoring
- Drive projects to identify opportunities for process and performance improvements
- Collaborate with Sales and Sales Operations to ensure accountability in quality programs
What is Required (Qualifications):
- 4+ years of experience in Sales, Enablement, Operations, Quality, Management Consulting, or Program Management, ideally in a SaaS environment
- Proven track record of launching quality projects that enhance productivity and customer outcomes
- Ability to derive insights from data and adapt quickly to business priorities
- Excellent communication skills with diverse stakeholders
- Strong attention to detail and focus on process improvement
How to Stand Out (Preferred Qualifications):
- Experience with Gong and/or Salesforce
- Project management or industry certifications, such as COPC or PMP
#IoT #SalesQuality #RemoteWork #CareerOpportunity #ProcessImprovement
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