• Job Description

  Req#: 8a78879e9b137690019b148f493c45c2
  Employer Industry: Customer Experience Solutions
  
  Why consider this job opportunity:
  - Salary up to $17.25 per hour for bilingual representatives, plus uncapped commission
  - Comprehensive benefits package including health, life, vision, and dental insurance
  - 4% maximum matching 401K and other financial opportunities
  - Opportunity for career advancement within a growing company
  - Unique scheduling options with no outbound prospecting required
  - Work from home flexibility for residents in specific locations
  
  What to Expect (Job Responsibilities):
  - Communicate effectively with customers over the phone and electronic channels to access account information and product offerings
  - Provide exceptional customer service to build positive rapport with every interaction
  - Meet or exceed daily, monthly, and quarterly sales goals consistently
  - Manage time effectively to handle incoming calls and upsell products and services
  - Document information exchanged during calls accurately and maintain knowledge of policies and procedures
  
  What is Required (Qualifications):
  - At least 6 months of inside sales experience or 1 year of relevant sales experience
  - Minimum 6 months of customer service experience in a contact center environment
  - Excellent communication skills and professional telephone demeanor
  - Strong organizational and time-management skills with exceptional attention to detail
  - Availability to work Monday through Saturday between 8 AM - 11 PM EST
  
  How to Stand Out (Preferred Qualifications):
  - Bilingual candidates are encouraged to apply for additional pay opportunities
  - Experience in a contact center environment with a focus on customer satisfaction
  - Proficiency in using various computer applications and learning new technologies
  - Strong listening skills and customer-focused sales approach
  - Ability to work independently and maintain productivity in a remote setting
  
  #CustomerExperience #SalesRepresentative #RemoteWork #CareerGrowth #DiversityandInclusion
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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