• Job Description

  Req#: 14309
  Overview
  
  Sales Solution Engineer
  
  United States | Remote (West Coast)
  
  About the Role
  
  Hyland is looking for a dynamic and technically savvy Sales Solution Engineer to join our sales team. In this role, you will provide technical and industry expertise throughout the pre-sales process, partnering closely with customers to understand their needs, craft innovative solution strategies, and demonstrate the power of Hyland's platform. If you're a trusted advisor who thrives on solving complex challenges and loves being at the intersection of technology and business, this role is for you.
  
  Technology Tools
  
  • Languages & Frameworks: Java/J2EE, .NET, JavaScript
  • Integration Standards: REST/SOAP/ESB
  • Platforms: Enterprise Content Management (ECM) Platforms
  • Internal Toolsets: Hyland Software Toolsets
  
  Your Role Responsibilities - Here's What You'll Do
  
  • Act as the technical lead for multiple, complex customer engagements, applying deep expertise in Hyland's solutions and/or relevant verticals to consult with customers, identify technical needs, establish requirements, and formulate winning solution strategies.
  • Create and present compelling demonstrations of proposed solution strategies to key customer stakeholders to drive validation, buy-in, and confidence in Hyland's platform.
  • Operate as a recognized expert in ECM, vertical markets, and the technical intricacies of solutions; serve as a liaison to other departments and contribute as an innovative thought leader to the overall growth and quality of the team.
  • Provide technical responses for RFPs and develop internal documentation standards to ensure consistency and adherence to process.
  • Coordinate seamlessly with global services to transition key customer information, remaining actively involved to ensure a smooth handoff and continued customer success.
  • Mentor, coach, train, and provide feedback to team members; partner with development to advocate for solution enhancements and present at trade shows, conferences, and events.
  
  Role Essentials - What You Bring
  
  • Bachelor's degree or an equivalent combination of education and experience.
  • Demonstrated experience as a Sales Solution Engineer with expertise in technical sales and a relevant industry or technology.
    3 + years experience as a Sales Solution Engineer
  • Significant experience with Enterprise Content Management (ECM) and software implementation methodologies.
  • Strong understanding of modern development frameworks and integration standards, including Java/J2EE, .NET, JavaScript, and REST/SOAP/ESB.
  • Up to 60% travel time required.
  
  What We'd Like to See - Preferred Skills
  
  • Driven to learn and stay current professionally, including keeping up to speed on AI-centric models and emerging technologies.
  • Demonstrated ability to develop and deliver engaging, informative, and compelling presentations to a variety of audiences.
  • Excellent collaboration and communication skills - able to speak and write with ease, clarity, and impact, using a style appropriate to the subject and audience.
  • Creative problem-solver with the ability to leverage Hyland's software toolsets to develop innovative solutions for customers.
  • Self-directed with the ability to manage projects to completion in a fast-paced, deadline-driven environment.
  • 3+ years hands on experience selling techical related services
  
  Benefits
  
  401(k) Retirement Savings | Flexible Schedule | Paid Time Off | Medical, Dental & Vision | Volunteer Paid Time Off | Wellness Reimbursement | Paid Parental Leave | Sabbatical Program
  
  Pay Transparency
  
  Based on individual states' employment laws, the following details are provided to comply with relevant salary posting requirements: base salary range of $125,000 - $154,000 per year, eligible for benefits and variable compensation.

• About the company

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