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Sales Support Center Coordinator
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Job Description
- Req#: 3725402
Employer Industry: Assisted Living and Memory Care
Why consider this job opportunity:
- Salary up to $32 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a meaningful difference in the lives of residents and their families
- Excellent training and professional development opportunities
- Be part of a compassionate organization dedicated to enhancing residents' lives
What to Expect (Job Responsibilities):
- Answer inbound calls promptly and courteously on behalf of multiple assisted living and memory care communities
- Provide accurate and comprehensive information regarding community care, services, amenities, and costs
- Log, update, and maintain all lead data within the designated database or CRM system
- Screen inquiries to determine potential resident needs and facilitate appropriate follow-up actions
- Collaborate with community staff to support occupancy goals and resident engagement efforts
What is Required (Qualifications):
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong organizational skills with attention to detail
- Ability to handle multiple inquiries efficiently and prioritize tasks effectively
- Compassionate and empathetic approach to customer interactions
How to Stand Out (Preferred Qualifications):
- Additional education or experience in customer service or healthcare
- Proficiency in using CRM or lead management systems
- Previous experience in a call center, healthcare, or senior living environment
#AssistedLiving #CustomerService #CareerOpportunity #CompassionateCare #ProfessionalDevelopment
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