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Salesforce Administrator
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Job Description
- Req#: 5137670008
Employer Industry: Non-Profit Research Organization
Why consider this job opportunity:
- Annual salary up to $108,800 in major metropolitan areas; $98,600 in other U.S. locations
- Fully funded health, dental, vision, and life insurance for you and your dependents
- Four weeks of paid time off per year and 16 weeks of fully paid parental leave
- Flexible work arrangements, including remote, hybrid, or in-office options
- Opportunities for professional growth within a collaborative team environment
What to Expect (Job Responsibilities):
- Serve as the primary point of contact for Salesforce support requests, resolving issues promptly
- Proactively monitor Salesforce performance and manage onboarding/offboarding processes
- Support teams by creating reports and dashboards, and deliver training to staff
- Own data quality by identifying and resolving data issues and managing duplicates
- Create documentation and enablement resources to enhance user experience with Salesforce
What is Required (Qualifications):
- 1-3 years of professional experience as a Salesforce Administrator
- Strong technical understanding of Salesforce, particularly in NPSP
- Experience providing support to diverse users, from entry-level to senior leadership
- Familiarity with data integrity strategies and report/dashboard development
- Proven organizational skills and ability to manage multiple high-priority tasks effectively
How to Stand Out (Preferred Qualifications):
- Experience in customer-facing roles, particularly within a non-profit organization
- Familiarity with integrations and packages used with Salesforce for non-profits
- Skills in creating engaging training materials such as videos and guides
- Experience using project management software, preferably Asana
#NonProfit #SalesforceAdministrator #RemoteWork #CareerGrowth #DataQuality
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