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Salesforce Health Cloud Functional Lead
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Job Description
- Req#: 3469
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- Comprehensive mental health and wellbeing resources
- Industry-leading PTO plan
- Highly competitive compensation and comprehensive health benefits, including employer-matched 401k plan
What to Expect (Job Responsibilities):
- Elicit, document, and prioritize requirements, user stories, and KPIs; map "as-is" and "to-be" workflows to drive alignment and best practices
- Understand Health Cloud data model decisions, flows, and security controls; escalate complex build needs to technical teams
- Define standards for workflows, membership, and PHI safeguards; coordinate with MuleSoft teams
- Run backlog grooming, UAT, and Jira change control; publish quarterly roadmaps and status reports
- Deliver training and governance, and coach teams on best practice security and reporting
What is Required (Qualifications):
- Bachelor's degree in Computer Science, Information Technology, or Master's degree with 5 years of work-related experience
- Minimum of five (5) years of experience in Salesforce Health Cloud administration
- Salesforce Administration, Health Cloud, and OmniStudio certification is required
- Proven experience in troubleshooting and solving complex logic problems
- Strong presentation skills with the ability to communicate effectively to diverse stakeholder groups and senior leadership
How to Stand Out (Preferred Qualifications):
- Experience in Pharmacy Benefit Management (PBM) workflows and processes
- Experience in Developer Console and automation
- Experience in SOQL (Salesforce Object Query Language)
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