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Salesforce Loyalty cloud technical lead
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Job Description
- Req#: 39086
Job Description
Role: Salesforce Loyalty cloud technical lead
Location: USA Remote
Comp: Up to 150k
8-10 years of Salesforce development experience. Expertise in APEX, LWC, and customization
• Lead design and implementation of multi-tier loyalty programs (earning/redemption rules, promotions, partner programs).
• Architect and develop solutions using Salesforce Loyalty Management Cloud, Marketing Cloud, and Service Cloud.
• Build real-time integrations with POS systems, payment gateways, CRM, and partner portals using REST/SOAP APIs and Platform Events.
• Customize loyalty features using Apex, Lightning Web Components (LWC), Flows, and Omni Studio.
• Design scalable data models for transactional loyalty data (earning, redemption, balances).
• Create dashboards using Einstein Analytics/Tableau CRM to track loyalty KPIs.
• Implement CI/CD pipelines using GitLab, Bitbucket, Azure DevOps, or Copado.
• Ensure compliance with PII protection, GDPR, and CCPA standards.
• Mentor junior developers and conduct design/code reviews.
• Preferred Certification, Salesforce Loyalty Management Consultant, Platform DeveloperAbout the company
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