• Job Description

  Req#: 130592WD
  Employer Industry: Higher Education
  
  Why consider this job opportunity:
  - Hourly pay rate up to $27.74
  - Opportunity for career advancement within a prestigious institution
  - Currently a remote work position for candidates residing in Connecticut
  - Supportive team-based organizational structure
  - Chance to contribute to improved patient care and scheduling efficiency
  - Engaging work environment with a focus on community and collaboration
  
  What to Expect (Job Responsibilities):
  - Answer and evaluate incoming telephone calls, directing them to the appropriate personnel based on urgency
  - Schedule patient appointments, manage scheduling conflicts, and notify patients of any changes or cancellations
  - Build and modify provider master schedules and clinic calendars to accommodate various needs
  - Coordinate and schedule surgical procedures, including pre and post-operative appointments
  - Maintain accurate patient information and assist with billing processes
  
  What is Required (Qualifications):
  - Minimum of four years of related work experience, with two years in the same job family at the next lower level, or an Associate degree with two years of related work experience
  - Strong interpersonal and customer service skills to interact effectively with patients and healthcare teams
  - Ability to handle high call volumes and manage patient interactions with sound judgment
  - Proficient in English language, grammar, and compliance with HIPAA regulations
  - Proven record of exemplary attendance and reliability
  
  How to Stand Out (Preferred Qualifications):
  - Experience in scheduling within a high-volume healthcare call center or medical practice
  - Comprehensive knowledge of medical terminology
  - Familiarity with EPIC scheduling and electronic medical record systems
  - Experience using multi-line phones and managing call queues
  - Spanish-speaking ability
  
  #HigherEducation #HealthcareScheduling #RemoteWork #CareerOpportunity #PatientCare
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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