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Scheduling Analyst, Patient Retention & Recovery Hybrid & Onsite locations in NY and NJ
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Job Description
- Req#: 9192
Employer Industry: In-Home Primary Care Services
Why consider this job opportunity:
- Salary up to $72,654.40 per year
- Comprehensive benefits package including health, dental, vision, disability, and life insurance
- 401K Retirement Plan with company match
- Paid Time Off, Holidays, and Volunteer Time
- Daytime hours with no required holidays or weekends
- Opportunity to work with the largest home-based primary care practice in the U.S. for over 28 years
What to Expect (Job Responsibilities):
- Optimize scheduling and manage patient census to enhance patient retention
- Conduct outreach efforts to reschedule and recover patients who have been lost to follow-up
- Design and implement innovative strategies for patient engagement and retention
- Analyze data to monitor trends and decrease patient loss through targeted interventions
- Mentor and train team members on patient retention strategies and effective communication
What is Required (Qualifications):
- Associate's degree or equivalent experience
- Minimum of 2 years of experience in healthcare, patient services, customer service, or marketing
- Proven history of delivering exceptional patient experience and satisfaction
- Proficiency in Microsoft Office Suite, particularly Excel and Outlook
- Exceptional verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Bachelor's degree
- Experience in scheduling, logistics, healthcare operations, or patient engagement
- Familiarity with medical terminology and healthcare workflows
#InHomeCare #PatientEngagement #HealthcareJobs #CareerOpportunity #HealthcareOperations
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