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Scheduling Specialist
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Job Description
- Req#: d8ZxYxRoi0zC
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Salary expected to range from $48,000 to $50,000 per year
- Unlimited PTO with minimum days, promoting work-life balance
- Fully remote position offering flexibility in work location
- Comprehensive benefits package including medical, dental, and vision insurance
- Opportunity to work in a rapidly growing startup environment with a focus on innovation and efficiency
- Collaborate with cross-functional teams to enhance operational processes and patient care
What to Expect (Job Responsibilities):
- Schedule nursing visits for patients using proprietary technology and third-party platforms
- Manage approximately 40 Zendesk tickets and respond to up to 30 inbound calls per shift
- Schedule and confirm 10-30 patient visits per shift, ensuring accuracy and empathy
- Communicate professionally to coordinate care and confirm scheduling details
- Identify and communicate opportunities for process improvements to maximize team efficiency
What is Required (Qualifications):
- Excellent critical thinking and problem-solving abilities
- Highly organized with strong time management skills
- Exceptional customer service and communication skills
- Comfortable working independently and as part of a team in a dynamic environment
- Prior experience in healthcare or familiarity with medical terminology is strongly preferred
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare setting or with medical terminology
- A proactive mindset geared toward continuous improvement and operational efficiency
- Tech-savvy and confident in navigating multiple platforms
#HealthcareTechnology #RemoteWork #CareerOpportunity #StartupCulture #PatientCare
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