• Job Description

  Req#: 2539582
  Employer Industry: E-commerce and Logistics
  
  Why Consider this Job Opportunity:
  - Salary up to $71,900/year
  - Opportunity for career advancement and growth within the organization
  - Remote work position with the flexibility to work from various locations
  - Chance to work for the most customer-centric company in the world
  - Collaborative and team-oriented work environment
  - Opportunity to pioneer a new method of customer service in the logistics industry
  
  What to Expect (Job Responsibilities):
  - Manage a team of 15-20 In-Station Delivery Customer Support Associates
  - Drive team performance and bridge gaps between performance and goals
  - Develop and implement performance management strategies
  - Build and maintain relationships with delivery stations
  - Analyze data reporting to identify trends and areas for improvement
  - Engage and motivate the team to ensure high levels of engagement
  - Lead process improvement initiatives and assist with DSL projects/committees
  
  What is Required (Qualifications):
  - 1 year of previous experience managing 20+ customer service associates
  - 1 year of previous experience implementing change management
  - Experience leading teams in a remote environment
  - Ability to travel 25% of the time
  - Ability to work nights, weekends, and holidays
  - Bachelor's degree or equivalent
  - 2-3 years of leadership and people management experience
  - Strong problem-solving skills and ability to analyze data
  - Excellent communication and interpersonal skills
  
  How to Stand Out (Preferred Qualifications):
  - Experience working in AMZL Delivery Stations, Sort Centers, or Fulfillment Centers
  
  #Ecommerce #Logistics #RemoteWork #CareerOpportunity #TeamManagement
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

Notice