• Job Description

  Req#: SEASO001848
  Seasonal Part-Time Bilingual Customer Service Representative (Work From Home) (Spanish/English)
  
  Location: Remote (U.S. based)
  Schedule: Part-Time, Seasonal Start Date: 9/28/26, estimated End Date 4/25/27
  
  Available shifts (All in Central Time Zone (CST):
  
  • 6am-12:30 pm, Monday, Wednesday, Thursday, Friday, Saturday
  • 8am-2:30pm, Monday, Tuesday, Wednesday, Thursdary, Sunday
  • 8am-2:30pm, Monday, Wednesday, Thursday, Friday, Saturday
  • 10am-4:30pm Monday, Tuesday, Wednesday, Friday, Saturday
  • 10am-4:30pm, Monday, Tuesday, Thursday, Friday, Sunday
  • 1pm-7:30pm, Monday, Tuesday, Thursday, Friday, Saturday
  • 2:30pm-9pm, Tuesday, Wednesday, Thursday, Friday, Saturday
  • 12am (midnight)-6:30am, Monday, Thursday, Friday, Saturday, Sunday
  
  Training: Monday-Friday, hours TBD
  
  Pay: Hourly range is $18.27-$24.00 per hour (made up of base + uncapped incentive potential)
  
  Who We Are:
  
  At Intoxalock, a member of the Mindr family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe.
  
  About the Role
  
  We're looking for friendly, reliable, and tech-savvy individuals to join our seasonal customer service team! As a Customer Service Rep., you'll be the first point of contact for our customers regarding their ignition interlock devices (IID)-providing support, answering questions, and ensuring a positive experience during our busy season.
  
  This is a work-from-home position ideal for someone who enjoys helping others and thrives in a fast-paced, team-oriented environment.
  
  What You'll Do
  
  • Answer a high volume of incoming customer interactions with efficiency and professionalism
  • Quickly identify, assess, and resolve customer needs in real-time to ensure a positive experience and satisfaction.
  • Accurately document interactions and follow up as needed
  • Process customer payments accurately and securely as needed.
  • Meet performance goals for quality, accuracy, and efficiency
  • Provide an exceptional customer experience every time
  
  What We're Looking For
  
  • Prior customer service or call center experience preferred
  • Strong communication and problem-solving skills
  • Comfortable working with multiple systems and technology tools
  • Dependable and able to commit to a part-time, seasonal schedule
  • A quiet, distraction-free workspace with reliable internet access
  • Bilingual in Spanish/English
  
  Technology:
  
  • Computer, monitors and peripherals provided by the company
  • Must have high-speed internet and connect via ethernet cable and modem
  
  Why You'll Love Working With Us
  
  • Work-from-home convenience - No commute!
  • No overnight shifts
  • Paid training and support from a friendly, experienced team
  • Opportunity to gain valuable customer service experience
  • Seasonal role
  
  Ready to join our team?
  Apply today and help us deliver great service when our customers need it most!
  
  Equal Opportunity Employer
  
  It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.
  
  #SJ
  
  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

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