Gap Inc.

Seasonal Retail Sales Associate - Smart Ctr Prince Geo


PayCompetitive
LocationRemote
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: R174576

      About the Role

      In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

      What You'll Do

      • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
      • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
      • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
      • Promote loyalty by educating customers about our loyalty programs
      • Leverage omni channel offerings to deliver a frictionless customer experience
      • Support sales floor, fitting room, check out, and back of house processes, as required
      • Courteous and responsive to internal/external request
      • Exchange and verifies job related information to provide support

      Who You Are

      • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
      • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
      • Able to handle customer interactions and potential issues/concerns courteously and professionally
      • Use basic information-gathering skills to solve problems
      • Ability to learn procedural knowledge acquired through on- the-job training
  • About the company

      Gap Inc. is the largest specialty retailer in the United States, and is 3rd in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.