• Job Description

  Req#: 25008971

  At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

  Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

  Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

  The Technology Risk and Information Security Customer Success team is seeking a Senior Associate Digital Product Manager to collaborate with business leaders and partners to craft the product vision, drive the Product Roadmap, prioritizing the development team’s sprint backlog, participate actively in all phases of the iteration process, and are responsible for product decisions, release planning and leading designers and engineers to deliver user experiences, operational processes, and supporting technology assets.

  A successful candidate will have:

  · Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment

  · A good balance of technical knowledge and business acumen with a proven track record of driving platform innovation and business metrics with a customer-first mindset.

  · An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Agile, and SAFe principles

  · Proven track record of driving results in a fast-paced environment with a customer-first mindset

  · A background in working with Big Data Analytics and Information Security is a plus

  As a key link in the product development process no two days here will be the same, but there are some things you can count on doing:

  • Work with customers, key stakeholders, and partners to define a product vision and roadmap
  • Understand and apply new trends and competitive best practices into product roadmap and requirements
  • Support development of appropriate tracking and reporting to determine product performance
  • Work closely with the design and technology teams to develop, test and deliver defined capabilities
  • Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria

  Are you ready to be at the center of it all?

  • 2+ years of experience in Product Management
  • Proven track record in defining winning product constructs and delivering a product vision and roadmap
  • Experience with rapid and iterative software development methodologies
  • Bachelor’s Degree in related field required; advanced degree preferred
  • Knowledge of reporting/analytical applications

  Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

  We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers - Click to view the “Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

  Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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