This is ANZ Worldline Payment Solutions

ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe’s leading payment technology company, Worldline.

We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we’ve built a new modern technology platform to enable an exciting roadmap of products and solutions that we’ll launch in Australia throughout 2023 and beyond.

What’s it like to work with us? We bring together the spirit of a fintech with the heritage of a big four bank. And while our expertise, products and services make us a leader in payments, our people, purpose, values and culture are the core of our organisation. As an equal opportunity employer, we know our success comes from new insights, diverse points of view and the energy of every member of our 300 strong team.

It’s an exciting time to be part of our growing team. Find out more about ANZ Worldline Payment Solutions here .

The opportunity:

At ANZ Worldline Payment Solutions, we are creating a high-performance bid management team within the Sales Support structure, to focus on strategic customer opportunities across new business, growth and retention.

The primary focus of the bid management team is to support Sales (Business Development, Sales and Account Managers) achieve their portfolio growth aspirations. This is achieved by preparing and responding to Bid Proposal opportunities (EOIs/RFIs/RFPs) sector events and other proactive pitch pursuit related activities across the current and targeted Australian portfolio. The bid management team will ensure pursuit excellence is achieved across the full sales cycle and all bid opportunities of varying complexity within the Corporate and Institutional customer segments.

Key responsibilities:

Reporting to the Head of Sales Support, you will be responsible for managing and mentoring a focused team of Bid Managers who collectively, ensure timely delivery of compliant and commercially sound bids through to submission.

As the Senior Bid Manager, you will bring expertise in navigating deals through the sales process, instill a culture of success, and drive key elements required for successful deal outcomes, including:

• Working with the Head of Sales Support to implement a pursuit framework and Sales bid validation process
• You will ensure efficient and effective allocation of bid team resources, prioritise pursuits and support bid team members to manage multiple and conflicting bid timelines during peak periods
• Action bid management activities for complex deals, while ensuring consistency and quality is not compromised
• Supporting Sales with the objective to maximise the win rate
• Manage the proposal review process prior to submission as well as identifying and implementing process improvements to the bid function
• Ensure company and group bid management processes are always applied and compliant (risk tracking and mitigation, following internal approval processes: ARROW)
• Proactively work with key stakeholders, Sales and Product teams, ensuring enhancements and changes are applied to the bid database and toolkit
• Provide bid budget and overall performance track reporting to the Head of Sales Support
• Implement targeted training programs to enhance overall sales and win rate capability
• From a project management perspective, you will be required to set the standard with the overall management of the bid schedule (end to end) to ensure that tasks are delivered on time (at times this includes meeting challenging timelines)
• You will be a critical thinker, who is agile and has strong communications skills.

Examples of the Bid management team responsibilities include:

• Obtain the bid qualification (go/no go) for new business opportunities
• Prepare and review commercial aspects of the intended bid submission, ensuring all solutions and pricing are included and accurate
• Contribution to the written proposal - both in terms of content and presentation (such as preparation of executive summary or solution overview)
• Coordinate the bid budget and track overall performance against sales objectives
• Understand and resolve complex technical, strategic and business issues
• Lead and coordinate all post bid reviews with customers, for both successful bid contract award and unsuccessful bid outcomes.

Skills:

• Proven capability to effectively deliver complex proposal submissions (bid or tender writing experience)
• Advanced level proficiency in Microsoft office or 365 app suite
• Bachelor of Communications, business administration, Commerce (or other is desirable)
• Experience in handling the full end-to-end process of bid opportunities (Sales, Business Development or Content/Copywriting)
• Deep knowledge and ambitious approach to the market
• Excellent organisation and interpersonal skills
• Communication and negotiation skills
• Payments or banking sales or BDM experience – highly regarded
• Demonstrates flexibility and adaptability within the workplace (working within deal timeline constraints)
• Experienced Team leader who thrives on working as one and achieving outstanding results
• Exceptional English communication skills, both written and verbal
• Experience in design, Human Centred Design, customer experience (CX) or customer journey mapping or equivalent (desirable)

Benefits

At Worldline we work in a flexible environment that empowers you to learn, grow and accelerate your career. You’ll have access a great mix of benefits, including:

• A range of health and wellbeing discounts for gym, nutrition, sporting gear
• Learning and development opportunities to build your skills
• Additional Leave options to support families, work in the community or take a career break. You’ll also earn loyalty leave for your tenure.
• Monthly in person and virtual social events
• Volunteering leave to support CSR activities
• Plus other perks and benefits (e.g. novated leasing options)

We have modern offices and services to support our people including a parent’s room, prayer room, and end of trip facilities. We also provide EAP services including financial counselling to support managers, employees and their families.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for problem solvers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more here about working at ANZ Worldline Payment Solutions.

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