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Senior Billing & Collections Specialist (Remote)
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Job Description
- Req#: 10822150
Employer Industry: Data Center and Cloud Services
Why consider this job opportunity:
- Competitive salary with opportunities for bonuses
- Comprehensive health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays for work-life balance
- Opportunity for career advancement and growth within the organization
- Work in a dynamic and collaborative environment with a focus on continuous improvement
What to Expect (Job Responsibilities):
- Own end-to-end billing processes for assigned hyperscale or large enterprise accounts, ensuring accurate and timely invoicing
- Audit and validate customer account data, billing terms, and service details prior to invoicing
- Manage the collections process for assigned accounts, ensuring on-time payment and resolution of billing issues
- Act as a subject-matter expert for assigned accounts, coordinating with internal stakeholders to resolve complex billing or contractual issues
- Track key metrics such as billing accuracy and payment timing, providing insights for process improvement
What is Required (Qualifications):
- Bachelor's degree in Accounting, Finance, or Business Administration, or equivalent work experience
- Minimum of 5 years of progressive experience in billing and/or collections, ideally within telecom or managed services industries
- Proven experience managing large-scale, high-revenue accounts with complex billing structures
- Strong understanding of revenue components, contract terms, and billing reconciliations
- Intermediate to advanced proficiency in Microsoft Excel
How to Stand Out (Preferred Qualifications):
- Experience with NetSuite and/or Epicor systems
- Familiarity with publicly traded customers and their billing complexities
- Exceptional analytical skills and problem-solving abilities
- Strong written and verbal communication skills with a customer-focused approach
- Ability to thrive in a fast-paced environment while managing multiple priorities
#DataCenter #CloudServices #Billing #Collections #CareerOpportunity #CompetitivePayAbout the company
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