• Job Description

  Req#: JR100353
  It's fun to work in a company where people truly BELIEVE in what they're doing!
  We're committed to bringing passion and customer focus to the business.
  
  Senior Business Analyst / Scrum Master
  
  Cisive
  
  Full-Time | Remote | Product & Technology
  
  About the Role
  
  Cisive is a leading provider of compliant background screening solutions serving mid-market businesses, nonprofits, and healthcare organizations. This is a dual-function role for a sharp, collaborative professional who thrives at the intersection of analysis and agile delivery. You will serve as both the primary Senior Business Analyst and Scrum Master for a cross-functional team supporting our Drug Testing & Occupational Health, Government, and Transportation clients driving clarity from discovery through delivery in a compliance-sensitive, regulated environment.
  
  Business Analyst Responsibilities
  
  • Partner with product owners and stakeholders to elicit, document, and validate business requirements across Cisive's background screening workflows
  • Translate complex business needs into clear, actionable user stories, acceptance criteria, and process flows - with particular attention to FCRA compliance requirements
  • Conduct gap analyses, workflow assessments, and process mapping across screening product areas including criminal, verifications, civil, medical, MVR, and drug screening
  • Maintain a well-groomed, prioritized product backlog in collaboration with the Product Owner
  • Facilitate discovery sessions, workshops, and stakeholder interviews to align on scope and intent
  • Serve as a liaison between business stakeholders and the development team to ensure shared understanding
  • Define and track KPIs and success metrics for delivered features and solutions
  • Produce high-quality documentation including BRDs, process diagrams, data flows, and user journey maps
  • Support UAT by developing test scenarios, coordinating with QA, and managing stakeholder sign-off
  
  
  Scrum Master Responsibilities
  
  • Facilitate all scrum ceremonies: sprint planning, daily standups, sprint reviews, and retrospectives
  • Shield the team from external interruptions and protect sprint commitments
  • Track and communicate sprint velocity, burndown metrics, and team capacity
  • Coach team members on agile principles and continuous improvement practices
  • Identify and actively remove blockers, escalating impediments when necessary
  • Foster a psychologically safe, high-trust team environment rooted in agile values
  • Report sprint health and delivery progress to leadership and key stakeholders
  • Continuously improve team processes through retrospective action items and experimentation
  
  
  Required Qualifications
  
  • 5+ years of business analyst experience
  • 2+ years acting as a Scrum Master or agile lead
  • Strong proficiency with Jira and agile tooling
  • Experience writing user stories and BRDs
  • Exceptional facilitation and communication skills
  • Ability to manage competing priorities across dual roles
  
  
  Preferred Qualifications
  
  • CSM, CSPO, or equivalent Agile certification
  • CBAP or PMI-PBA certification
  • Experience in regulated or compliance-sensitive industries (FCRA, background screening, or HR-tech (preferred)
  • Familiarity with process documentation tools (e.g., Confluence)
  • Background in SaaS or product-led organizations
  • Experience with Claude
  
  
  Key Competencies
  
  • Critical thinking
  • Stakeholder management
  • Servant leadership
  • Conflict resolution
  • Data-driven mindset
  • Agile delivery

• About the company

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