Employer Industry: Software Development

Why consider this job opportunity:
- Salary up to $159,200
- Bonus/equity may be available
- Comprehensive benefits package including dental, medical, vision, disability, and life insurance
- Flexible PTO and wellness benefits
- Opportunity for career advancement and growth within the organization
- Supportive and diverse workplace culture that champions equal opportunity

What to Expect (Job Responsibilities):
- Achieve fast time to value for customers through Installation & Configuration (I&C) of Device42 software
- Collaborate with Customer Success Managers to drive customer success and identify upsell opportunities
- Advocate for customers by addressing issues and ensuring their needs are met
- Establish strong relationships with clients, gathering feedback and reinforcing business value through product usage
- Analyze product feedback from customers and communicate insights to the product team

What is Required (Qualifications):
- 5-7+ years of technical implementation, professional services, systems engineer, or similar experience in multi-cloud environments or IT infrastructure
- Strong communication skills, both written and verbal, with the ability to cultivate relationships
- Experience managing multiple accounts while prioritizing customer needs
- Ability to navigate competing priorities in a fast-paced startup environment
- Familiarity with enterprise ITSM, Discovery software, and enterprise application stack knowledge

How to Stand Out (Preferred Qualifications):
- Experience with Hypervisors, Cloud providers, Windows and Linux administration, Networking, and Storage
- Knowledge of ServiceNow and/or Jira

#SoftwareDevelopment #CustomerSuccess #CareerOpportunity #CompetitivePay #DiversityInTheWorkplace

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