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Senior Customer Success Manager, Showcase
7 days agoWhat's your preference?
Job Description
- Req#: P747247
Employer Industry: Real Estate Technology
Why consider this job opportunity:
- Salary up to $54.40 per hour
- Eligibility for equity awards based on experience, performance, and location
- Comprehensive medical, dental, vision, life, and disability coverages
- Flexible work environment with the option to work remotely from any location within the U.S.
- Opportunity to influence customer success in a dynamic real estate market
- Recognition as a top employer with various awards for workplace culture and equity
What to Expect (Job Responsibilities):
- Serve as the primary relationship lead for Showcase customers in the Enterprise segment
- Host monthly Business Reviews to discuss engagement and customer goals
- Deliver training sessions to new users through various interaction methods
- Proactively advise customers on best practices and recommend system changes
- Collaborate with Sales to identify renewal strategies and expansion opportunities
What is Required (Qualifications):
- Four-year degree or equivalent experience
- At least 5 years of experience in a client-facing position (e.g., customer success, sales, business solutions, support)
- Strong communication and interpersonal skills
- Demonstrated organizational and time management skills
- Flexibility in scheduling to meet customer needs with short turnaround
How to Stand Out (Preferred Qualifications):
- Knowledge of the real estate industry
- Experience managing project completion with tight deadlines
- Ability to work efficiently and effectively on project teams
- Transferable skills or related experiences are encouraged
#RealEstate #CustomerSuccess #RemoteWork #CareerOpportunity #TopEmployer
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