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Job Description
- Req#: BJb01EjL7TZ9
Employer Industry: SaaS (Software as a Service)
Why consider this job opportunity:
- Opportunity to shape the future of sponsorship intelligence within a high-growth SaaS company
- Direct impact on the success and strategy of leading global brands
- Collaborative and innovative culture that values your expertise and voice
- Potential for career advancement within a fast-evolving organization
- Work in a highly visible role with a portfolio of approximately $2 million ARR in customer accounts
What to Expect (Job Responsibilities):
- Own overall success, client onboarding, product adoption, training, account health, and retention across a $2M+ book of business
- Build and sustain trusted partnerships with senior brand marketers and sponsorship decision-makers
- Share best practices, sponsorship trends, and data-driven insights to help brands maximize ROI
- Advocate for brand clients internally by translating feedback into actionable inputs for various teams
- Identify upsell and cross-sell opportunities, collaborating with account management and sales to expand client commitments
What is Required (Qualifications):
- 8-10+ years of experience in Customer Success, Account Management, or Client Strategy roles, ideally within SaaS, sports, sponsorship, or media
- Ability to travel for client meetings, conferences, or internal events (approximately 10-20% of the time)
- Senior-level experience managing enterprise accounts and building executive-level relationships
- Prior experience working in-house on a brand sponsorship team or agency-side advising brands on sponsorship strategy
- Excellent communicator with strong presentation, relationship-building, and influencing skills at the executive level
How to Stand Out (Preferred Qualifications):
- Experience with or knowledge of the SponsorUnited platform
- Demonstrated success leading large client portfolios with measurable outcomes in adoption, retention, and growth
- Strategic thinker with a consultative, problem-solving approach; comfortable with both high-level vision and detailed execution
- Data-driven mindset with the ability to analyze engagement metrics and develop actionable insights
- Experience leading cross-functional collaboration to elevate customer outcomes
#SaaS #CustomerSuccess #Sponsorship #CareerOpportunity #LeadershipRoleAbout the company
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