• Job Description

  Req#: JR23111256

  We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

  Working Arrangement

  Hybrid

  Job Description

  Preferred location is Boston, but the successful candidate can be based out of the Northeast.

  The Senior Director, Asset Management is generally responsible for enhancing the value of a portfolio by developing and implementing asset-level strategies. The successful candidate will be responsible for delivering asset-level performance, with accountability for property management, leasing, capital expenditures, development, tenant relations, and oversight of other asset management team members.

  Reporting to the Managing Director, Head of Real Estate Asset Management, US Northeast & Southeast, the Senior Director, Asset Management’s focus will primarily be markets within the Northeast, Mid- Atlantic and Midwest region, and assets will include a mix of office, industrial, and multi-family properties.

  Manulife Investment Management (“MIM”) is the global wealth and asset management segment of Manulife Financial Corporation. Manulife Investment Management's global real estate platform provides investment solutions globally as part of its comprehensive private markets capabilities, offering core, core-plus, and value-add strategies.

  The global real estate team uses its global platform and regional market knowledge to find opportunities and get results for its clients. As of September 30, 2023, its sustainably operated platform includes 73 million square feet of office, industrial, retail, and multifamily assets located across Canada, the United States, and the Asia Pacific region. The team is expanding its capabilities to meet evolving market opportunities, building a strong and diverse global culture as an entrepreneurial investment manager.

  Responsibilities:

  Develop and implement asset-level strategies.

  • Maintain strong relationships within the real estate industry to ascertain market and asset trends. Source and analyze market research.
  • Identify and communicate each asset’s competitive position relative to its peer set. Develop strategies that best position each asset to outperform competitors.
  • Identify value-add opportunities and lead the execution of value-add initiatives including renovations, repositioning, and the oversight of select ground-up developments to improve total return for each assigned asset.
  • Provide pre-acquisition and disposition input and assistance in due diligence process, including thorough research on select properties/markets and review of financial and operational assumptions.
  • Regularly communicate market-level insights and contribute to regular asset management reports for Portfolio Managers and Senior Management.

  Implement asset-level business plans and improve Net Operating Income

  • Coordinate, produce and present annual business plans to Senior Management and Portfolio Managers.
  • Lead property management teams, leasing teams/agents, project managers, development managers and other collaborators to complete business plans. Lead negotiation of leases and third-party contracts.
  • Target improvements in tenant satisfaction ratings. Target utility cost savings and improvements in sustainable building standard scores.
  • Recommend approvals for budgets, forecasts and reforecasts, new leases and renewals. As required, present the case for approval recommendations to Senior Management and Portfolio Managers.
  • Review and approve Yardi quarterly financials/operating statements and variance reports. Understand cash flow requirements and distribution analysis.

  Oversee asset-level financial performance and improve total return.

  • Maintain internal Argus model for each assigned asset from acquisition closing through disposition. Review and update quarterly.
  • Analyze and communicate the strategic and financial impacts of prospective tenant leases and capital improvement projects on building valuations.
  • Work with internal teams to review and provide feedback on drafts of quarterly external appraisals.
  • Monitor investment performance and provide feedback on and insights into quarterly MSCI performance results for each asset.
  • Prepare and present asset-level information for external investors as needed.
  • Find opportunities to improve quality and content of investor reporting.

  Knowledge/Skills/Competencies/Education:

  • CFA designation, MBA and/or graduate degree in finance/real estate preferred. Completion of real estate related designations (brokerage license, Chartered Realty Investor, CRE, etc.) desirable.
  • Minimum of 10-12 years of asset-level experience, preferably working for a third-party fund management company.
  • Network of industry contacts (investment and leasing brokers, investment manager competitors, investment bankers, institutional and non-institutional landlords).
  • Strong leadership and team member training capabilities to serve as a leader to US Asset Management Analysts and Boston-based Global Real Estate Group team members.
  • Knowledge and applied professional understanding of the principles and practices of institutional real estate investment management, capital markets, and portfolio analysis. Knowledge of commercial real estate trends.
  • Strong analytical skills (both quantitative and qualitative). Strong risk assessment skills. Ability to compile, monitor, examine, and audit various financial, performance, and/or data reports for accuracy, integrity, and conformance to performance benchmarks. Strong organizational and prioritization skills.
  • Ability to develop investment strategies and provide recommendations for changes or enhancements to improve investment objectives. Ability to integrate top-down and bottom-up perspectives into investment recommendations.
  • Ability to draw conclusions and prepare written findings and presentations. Ability to evaluate and determine property valuations and asset performance under a variety of scenarios. Excellent verbal and written communications skills in order to present to and work with senior management and external clients.
  • Ability to juggle competing priorities and work under pressure to meet demanding response times, all while paying strict attention to detail.
  • Focused and self-motivated teammate who balances independent thinking with the execution capabilities and key strengths of the rest of the organization.
  • Superior proficiency with Microsoft Excel, Argus Enterprise. Yardi experience a plus.

  What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

  
  Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all collaborators and has a positive social and environmental impact.

  #hybrid

  #remote

  About Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

  Manulife is an Equal Opportunity Employer

  At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

  Salary & Benefits

  The annual base salary for this role is listed below.

  Primary Location

  Boston, Massachusetts

  Salary range is expected to be between

  $143,000.00 USD - $223,000.00 USD

  If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

  Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

  Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

  Company: John Hancock Life Insurance Company (U.S.A.)

• About the company

  Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.

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