• Job Description

  Req#: 4706

  The Chief of Staff for the SVP of Care Support will play a pivotal role in managing and coordinating complex operational initiatives, ensuring seamless execution of strategic priorities, and enhancing organizational efficiency. This role will act as a key advisor and facilitator, supporting the SVP in driving transformation and operational excellence across the organization.
  

  Essential Functions and Work Responsibilities

  Functional Category: Strategic Support

  Estimated Percent of time Spent – 30%

  • Serve as a trusted advisor to the SVP of Care Support, providing strategic guidance and support in decision-making processes.
  • Coordinate and manage the execution of high-priority initiatives, ensuring alignment with organizational goals.
  • Facilitate communication and collaboration across departments to ensure cohesive and efficient operations.
  • Prepare and review reports, presentations, and other documents for the SVP, ensuring accuracy and relevance.
  • Assist in the development and implementation of the SVP’s strategic vision and goals.
  • Represent the SVP in meetings and communications, ensuring consistent messaging and follow-through.

  Functional Category: Operational Oversight

  Estimated Percent of time Spent – 40%

  • Oversee the implementation of operational solutions and programs that enhance core operations and maximize efficiencies.
  • Advise on specific operational processes to support an integrated operations model
  • Collaborates with select ancillary services including but not limited to: Transportation, Health Information Management, Scheduling, Contact Center and participant engagement
  • Monitor and assess the performance of key support functions, identifying areas for improvement and implementing corrective actions.
  • Ensure team is focused on highest priority items across Care Support leadership team
  • Oversee special initiatives, analyze data to drive decision-making, and ensure organizational goals are met efficiently
  • Engage with various levels of the organization to foster a culture of ownership and accountability.
  • Ensure compliance with legal, finance, and quality standards in all operational activities.
  • Develop and maintain dashboards and performance metrics to track progress and outcomes.
  • Facilitate team meetings and workshops to enhance collaboration and innovation.

  Functional Category: Project Management

  Estimated Percent of time Spent – 30%

  • Lead and manage special projects and initiatives, from planning through execution and evaluation.
  • Develop and implement project plans, timelines, and budgets, ensuring projects are completed on time and within scope.
  • Analyze data and metrics to drive informed decision-making and measure the success of initiatives.
  • Collaborate with cross-functional teams to ensure project objectives are met and sustained.

  Qualifications

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  REQUIRED

  Education

  • Bachelor’s degree in management, business, business administration

  Work Experience and Qualifications

  • Minimum of 10 years of management experience in relevant areas such as strategy, operational excellence, project management, or business development.
  • Proven experience in supporting senior executives and managing complex initiatives.
  • Experience with developing large scale improvement initiatives and garnering support from executive leadership through influence, messaging and polished presentations.
  • Strong analytical, communication, project management and organizational skills.
  • Ability to influence and drive change across various levels of the organization.

  InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

  InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

  Applicants are considered until the position is filled.

  136400-177400
  

  The Chief of Staff for the SVP of Care Support will play a pivotal role in managing and coordinating complex operational initiatives, ensuring seamless execution of strategic priorities, and enhancing organizational efficiency. This role will act as a key advisor and facilitator, supporting the SVP in driving transformation and operational excellence across the organization.
  

  Essential Functions and Work Responsibilities

  Functional Category: Strategic Support

  Estimated Percent of time Spent – 30%

  • Serve as a trusted advisor to the SVP of Care Support, providing strategic guidance and support in decision-making processes.
  • Coordinate and manage the execution of high-priority initiatives, ensuring alignment with organizational goals.
  • Facilitate communication and collaboration across departments to ensure cohesive and efficient operations.
  • Prepare and review reports, presentations, and other documents for the SVP, ensuring accuracy and relevance.
  • Assist in the development and implementation of the SVP’s strategic vision and goals.
  • Represent the SVP in meetings and communications, ensuring consistent messaging and follow-through.

  Functional Category: Operational Oversight

  Estimated Percent of time Spent – 40%

  • Oversee the implementation of operational solutions and programs that enhance core operations and maximize efficiencies.
  • Advise on specific operational processes to support an integrated operations model
  • Collaborates with select ancillary services including but not limited to: Transportation, Health Information Management, Scheduling, Contact Center and participant engagement
  • Monitor and assess the performance of key support functions, identifying areas for improvement and implementing corrective actions.
  • Ensure team is focused on highest priority items across Care Support leadership team
  • Oversee special initiatives, analyze data to drive decision-making, and ensure organizational goals are met efficiently
  • Engage with various levels of the organization to foster a culture of ownership and accountability.
  • Ensure compliance with legal, finance, and quality standards in all operational activities.
  • Develop and maintain dashboards and performance metrics to track progress and outcomes.
  • Facilitate team meetings and workshops to enhance collaboration and innovation.

  Functional Category: Project Management

  Estimated Percent of time Spent – 30%

  • Lead and manage special projects and initiatives, from planning through execution and evaluation.
  • Develop and implement project plans, timelines, and budgets, ensuring projects are completed on time and within scope.
  • Analyze data and metrics to drive informed decision-making and measure the success of initiatives.
  • Collaborate with cross-functional teams to ensure project objectives are met and sustained.

  Qualifications

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  REQUIRED

  Education

  • Bachelor’s degree in management, business, business administration

  Work Experience and Qualifications

  • Minimum of 10 years of management experience in relevant areas such as strategy, operational excellence, project management, or business development.
  • Proven experience in supporting senior executives and managing complex initiatives.
  • Experience with developing large scale improvement initiatives and garnering support from executive leadership through influence, messaging and polished presentations.
  • Strong analytical, communication, project management and organizational skills.
  • Ability to influence and drive change across various levels of the organization.

• About the company

  Explore more about Home at Innovage - InnovAge’s Program of All-inclusive Care for the Elderly (PACE) is an alternative to nursing facilities.

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