• Job Description

  Req#: 1352630

  Job Description

  About Kendra Scott:

  We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts and e-commerce. Our headquarters are located in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.

  Position Overview:

  The Senior Director of Marketing Operations serves as a strategic advisor and operational leader within the Marketing team, reporting directly to the Vice President of Marketing Strategy. This role leads a high-performing team responsible for translating executive priorities into executable plans that drive efficiency, scale, and measurable impact. The Senior Director oversees the end-to-end planning and execution of integrated marketing campaigns, streamlines cross-functional workflows for product and category launches, and leads high-visibility initiatives that enhance marketing performance. By partnering closely with senior leaders across the organization, this leader ensures alignment on business objectives, eliminates operational roadblocks, and optimizes go-to-market strategies. With a strong focus on process excellence and strategic execution, the Senior Director plays a key role in building scalable systems, driving accountability, and fostering a culture of clarity, collaboration, and innovation within a fast-paced environment.

  Responsibilities:

  • Manage, mentor, and develop a high-performing Marketing Operations Team.

  • Oversee end-to-end campaign planning, execution, and measurement across all channels.

  • Ensure campaigns are delivered on time, on budget, and aligned with strategic priorities.

  • Lead the development and execution of integrated marketing plans aligned with business objectives.

  • Translate executive goals into actionable operational roadmaps for marketing initiatives.

  • Identify inefficiencies and implement scalable, repeatable processes that increase speed, consistency, and quality.

  • Develop and document standard operating procedures for campaign management, planning, and creative workflows.

  • Own and optimize the marketing tech stack (e.g., project management tools & marketing automation platforms).

  • Evaluate and implement tools to improve collaboration, visibility, and efficiency.

  • Lead high-impact, cross-functional initiatives that support organizational transformation or growth.

  • Serve as a right hand to marketing leadership, stepping in to fill gaps or solve complex business problems.

  • Support the VP of Marketing Strategy by contributing to strategic planning efforts and providing regular updates on the status of current Campaign plans.

  • Identify risks and propose solutions, facilitating collaborative discussions with Senior Leadership to optimize decision-making.

  Our Ideal Candidate Will Have:

  • Deep understanding and seasoned experience in key areas including Brand Marketing, Creative Services, Visual Displays, and Promotions within a dynamic marketing environment.

  • Highly capable of managing and supporting a small team hands-on, providing guidance and assistance as required to achieve team goals and company objectives.

  • Proficient in strategic planning, ensuring alignment of initiatives with overarching company and departmental goals to drive success and growth.

  • Proven track record in successfully launching and tactically managing large-scale projects and campaigns, overseeing all phases from inception through to completion.

  • Strong analytical skills to identify risks, coupled with the confidence and expertise to devise effective solutions and communicate effectively with senior leadership.

  • Exceptional communication abilities, adept at conveying complex ideas clearly and effectively across various departments and varying skill levels.

  • Capable of thriving in a fast-paced work environment with demanding expectations, maintaining composure and delivering results under pressure.

  • Proficient in fostering strategic alignment and consensus among C-level executives across various departments and functions.

  • Seasoned in project management, with the agility to pivot and adapt strategies in response to evolving business needs and market conditions.

  • Demonstrates a meticulous approach to tasks, ensuring accuracy and precision in all areas.

  • A shared appreciation for our 3 core values of Family, Fashion and Philanthropy

  Division

  Home Office

  Location

  Corporate Office Employees

  Position Type

  Full Time

  Zip Code

  78756

  City

  Austin

  State

  Texas

  Workplace Type

  On-site

• About the company

  Browse our collection of necklaces, earrings, rings, and bracelets to find iconic and limited edition styles for every look.

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