• Job Description

  Req#: REF035811W

  Company Description

  Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

  When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

  Join Visa: A Network Working for Everyone.

  Job Description

  Team Summary

  The Senior Director will be a key member in Visa’s Enterprise Transformation Office (ETO), which is responsible for driving meaningful and sustainable change across the many segments of Visa’s business. As a strategist, the individual will lead, structure, and execute – across segments and geographies – initiatives that are aligned to executive priorities. Broad topics may include, but are not limited to, the following:

  • Leading strategy development workstreams that drive step-change improvement in accountability

  • Addressing enterprise-wide organizational improvements to unlock revenue or capacity

  • Identifying areas of opportunity to improve the client experience and accelerate time-to-market

  What a Senior Director of Transformation does at Visa

  The Senior Director plays a key role in leading others to structure, design, and execute critical transformation initiatives interacting across the overall Enterprise Transformation Office, and Visa’s business at large. This seasoned leader will drive large-scale change within Visa, improve organizational efficiency, and lead cross-functional improvements that impact multiple geographies and stakeholders.

  The role is highly visible and has broad reach into a variety of teams across functions. The ideal candidate must have the ability to gain deep subject matter depth on a multitude of topics on short notice and be skilled at the synthesis of multiple sources of information (qualitative and quantitative) to create real and actionable insights for leadership. He or she must stay in front of innovation trends in strategy, transformation and payments and be able to lead others in developing an independent point of view on topics in the face of uncertainty and imperfect information.

  Best-suited candidates will be persuasive, clear communicators with high emotional intelligence as well as analytical, self-motivated, and able to collaborate well with others from a diversity of backgrounds. This position requires the ability to communicate, partner with and generate support for recommendations among stakeholders to quickly drive to those recommendations. Further, this position requires the ability to apply strong analytical frameworks and critical thinking skills to:

  • Partner with ETO leadership to help identify, shape, and prioritize key transformation initiatives that support Visa revenue ambitions

  • Lead others in structuring and solving business problems, collaborating and coordinating with a range of internal stakeholders to make recommendations on a wide range of cross-functional improvements

  • Lead cross-functional teams and workstreams to develop business cases, project plans, and implementation roadmaps for key initiatives

  • Develop hypotheses, and collect data to support (or refute) opportunities for wholesale organizational improvement, operational efficiency, cost savings (or avoidance), and most importantly, revenue growth

  • Assess industry and internal data, market reports and benchmarks to identify performance gaps and improvement opportunities

  • Manage day-to-day project and team leadership activities to meet project goals and timelines

  • Ensure that all initiatives are aligned with the Visa’s overall strategy, goals, and values

  • Evaluate the effectiveness of transformational initiatives, and generate support for recommendations with key stakeholders for improvement

  This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

  Qualifications

  Basic Qualifications
  • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
  
  Preferred Qualifications
  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience in management consulting, investment banking, or corporate strategy
  • Strong sense of commitment and accountability, with a business-focused mindset, self-motivated to deliver work of the highest standard (i.e., strong attention to detail)
  • Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor, attention to detail and ability to structure and authoring of complex presentations (i.e., deep familiarity with tools like PowerPoint, Word, Excel, etc.)
  • Demonstrated ability to work in a time-sensitive team environment with excellent interpersonal and communication skills
  • Experience in and/or significant exposure to the payments, financial services, or digital/technology industries preferred
  • Self-starter, team oriented, collaborative, diplomatic, and flexible, with excellent presentation and spreadsheet skills, including strong oral and writing capabilities
  • Strong leadership skills to influence and build credibility as a peer with leaders within Visa
  • Strong ability to manage projects with multiple stakeholders and planning skills with ability to progress multiple priorities concurrently

  Additional Information

  Work Hours: Varies upon the needs of the department.

  Travel Requirements: This position requires travel 5-10% of the time.

  Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

  Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

  Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

  U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 192,700.00 to 265,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

• About the company

  Visa Inc. is an American multinational financial services corporation headquartered in Foster City, California, United States. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, debit cards and prepaid cards.

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