• Job Description

  Req#: R186271

  The Senior HR Manager (SHRM) is a multi-unit leader that manages a team store Human Resource Coordinators and Managers. This role is focused on in-store recruiting of hourly talent, operational HR excellence, orientation & on-boarding practices, training initiatives, HR compliance, company culture and engagement. All while overseeing that the HR function delivers appropriate levels of customer service to our internal and external customers. Our mission is to be the leading merchant of outdoor recreational products inspiring people to love, enjoy and conserve the great outdoors. You can help us do that by joining the team!

  This role is hybrid, with travel, must be local to Salt Lake City, Utah; Phoenix, Arizona; or Las Vegas, Nevada

  Position Competencies:

  • Organizational Savvy - Understand and navigate the company culture while leveraging relationships and resources throughout the organization.
  • Strategic Mindset - Evaluate data and determine trends to make practical business decisions and implement change.
  • Builds & Develops Effective Teams -Support an environment of growth, development, and engagement.
  • Situational Adaptability - Being agile, flexible, and willing to pivot to meet business needs.
  • Change Agent - Promote and enable change within the organization.
  • Strategy & Risk Assessment - Evaluate potential risks, determine appropriate response to mitigate liability and exposure.
  • Optimizes Workflow Processes - Evaluate team work products. Evaluate potential for streamlined duties and tasks all while driving improved fiscal responsibility.

  Position Expectations:

  Talent Management

  • Ensure the integrity of full cycle hiring process is upheld in respective stores.
  • Driving the company’s expectations surrounding diversity, equity, and inclusion.
  • Manage staffing reports and metrics for each store to ensure alignment with company expectations.
  • Provide feedback and recommendations for enhancement to Regional HR Business Partner as appropriate.

  Orientation, On-Boarding and Training

  • Oversee company orientation process; ensure programs are conducted according to company expectations.
  • Build a high-performing HR team by creating strategies for growth and development.
  • In collaboration with site HR, monitor and partner with GM on all compliance training.
  • Ensure the team implements and follows best practices & processes regarding compliance.
  • Monitor training completion and partner with store, regional and Base Camp leadership when appropriate.
  • Champion the execution of training initiatives; support store leaders with updates and enhancements.
  • Ensure stores are appropriately utilizing company programs, processes, and tools (Workday, Workforce Dimensions, BPSecure, Think Time, Ethics Point and other related HR systems)
  • When appropriate, make recommendations and provide solution-based feedback focused on training opprtunities

  HR Operational Excellence

  • Establish and maintain strong partnership with the Employee Relations Team. Ensure an open line of communication is created to assist as needed.
  • Assist with resolving employee concerns, coaches and motivates to promote morale in a productive, team-oriented work environment.
  • In partnership with store leadership, assist with development of performance improvement plans and accountability.
  • Participate and assist, when necessary, with Asset Protection on internal investigations.
  • Motivate, engage, and foster an environment for HRC/HRM excellence through recognition and performance management.
  • Develop a team of functional champions over various areas of HR that creates a regional resource to the HRC/HRM team.
  • Ability to develop and sustain professional partnerships with store, regional and Base Camp partners.
  • Working knowledge of Worker’s Comp/ LOA and collaborating with Base Camp partners as needed.
  • Complete other duties, tasks and projects as assigned.
  • Continually evaluate operational HR and business processes. Provide as appropriate.

  Outfitter Engagement

  • Champion a culture where teams love to work by engaging with employees, spending time in stores to determine needs, successes, and opportunities.
  • Partner with RHRBP & Regional Director, as appropriate, to address concerns elevated to you.
  • Regularly partner with store leaders to understand and articulate employee engagement feedback; develop plans to improve overall culture / work environment.
  • Evaluate monthly exit interviews and turnover data with store leaders as appropriate.
  • Ensure HRC/HRMs are delivering all company & store designed engagement activities with approval and oversight from store General Manager (I.e. - wellness, benefits enrollment, Outfitter of the Month, Star Card Recognition Program, etc.); ensure company culture is being cultivated and with fiscal responsibility.

  Physical Requirements:

  To accomplish the essential functions of this role, the below will be required:

  • Able to lift up to 25 pounds.
  • Must be able to read documents, printouts, reports, computer screens and other written communication.
  • Must be able to communicate constantly, simultaneously, and effectively with co-workers and other business partners.
  • Must be able to sit/stand for long periods of time.
  • Must be able to constantly repeat motions that may include the wrists, hands and/or fingers.
  • Must be able to write, type and use phone system.
  • Must be able to constantly assess the accuracy, neatness and thoroughness of the work assigned.
  • Work Environment: Retail Store

  Preferred Experience:

  • 5-7 years HR Manager experience with multi-unit oversight preferably in retail/restaurant or similar industry
  • Bachelor’s degree in business management, human resources or related field
  • Human Resource Certification a plus

  Travel Requirements:

  • Travel Requirements- 30-40% This position will require regular travel to support store locations within the assigned geographical area. Travel to Base Camp, Store Openings and Company Events will be required as needed.

  A great place to work has PERKS! Check ours out.

  • Merchandise discounts up to 50%
  • Great work environment & culture
  • Paid vacation and paid holidays
  • Flexible hours
  • Opportunities for career growth
  • Health, dental and vision benefit options
  • 401(k)
  • Health savings and flexible spending accounts
  • Up to $1,000 HSA credit
  • Life insurance and disability
  • Wellness programs
  • Bass Pro Cares Fund Outfitter relief program

  Bass Pro is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information (including testing and characteristics), or on any other basis protected by applicable federal, state, or local law.

  Reasonable Accommodations

  Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to HR Compliance at hrcompliance@basspro.com and let us know the nature of your request and your contact information.

  Full Time Benefits Summary:
  Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

  Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

  Reasonable Accommodations

  Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
  If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

  Bass Pro Shops

• About the company

  Bass Pro Shops was founded in 1972 by avid young angler Johnny Morris on eight-square-feet of space in the back of his father's liquor store in Springfield, Missouri. Today, the leading national retailer of outdoor gear and apparel has 200 retail and marine center locations across North America. Johnny's passion for the outdoors and his feel for the products and shopping experiences desired by outdoor enthusiasts transformed the industry. Bass Pro Shops locations are more than just stores — they are true destination experiences that draw more than 200 million visitors annually. Each location is heavily customized to reflect the character of the region. In addition to giant aquariums teeming with live fish and extensive wildlife mounts and dioramas, many locations feature unique restaurants and ocean-themed bowling alleys. In 2017 Bass Pro Shops acquired Cabela’s to create a "best-of-the-best" experience with superior products, dynamic locations and outstanding customer service.

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