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Senior IRIS Operations Specialist (Must reside in WI)
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Job Description
- Req#: 300001666963628
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive benefits and compensation package
- Supportive and collaborative work environment
- Chance to make a positive impact on participants' lives
- Engage in meaningful work that contributes to quality care
What to Expect (Job Responsibilities):
- Provide senior-level administrative support for participant referrals, enrollments, and service authorizations within the IRIS program
- Assist operations and field staff with data entry and tracking using DHS information technology systems
- Manage phone queues and respond to email requests from coworkers, providers, and partner agencies
- Analyze data and workflows, suggesting improvements and assisting with implementation
- Serve as a liaison to other IRIS partners or providers as needed
What is Required (Qualifications):
- At least 2 years of applicable administrative and/or healthcare experience
- Bachelor's degree in a related field or equivalent relevant experience
- Strong customer service and communication skills
- Excellent organizational and time-management abilities
- Proficiency in Microsoft Office and data entry experience
How to Stand Out (Preferred Qualifications):
- Experience working with adults with physical/intellectual disabilities or older adults
- Demonstrated flexibility and adaptability in a changing work environment
- Strong analytical and problem-solving skills
#HealthcareServices #AdministrativeSupport #CareerOpportunity #CompetitiveBenefits #DataEntry
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