Employer Industry: Information Technology Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with flexible scheduling options
- Competitive salary with potential for annual extensions
- Supportive work environment focused on collaboration and innovation
- Chance to lead technical initiatives and influence platform optimization

What to Expect (Job Responsibilities):
- Maintain the health, performance, and reliability of the ServiceNow platform
- Configure and customize ServiceNow applications, including workflows and reporting capabilities
- Provide technical support and issue resolution, ensuring minimal disruption to IT services
- Monitor system logs and performance, proactively identifying and addressing potential issues
- Conduct evaluations of new tools or system changes to assess compatibility and performance

What is Required (Qualifications):
- At least 5 years of experience in IT support, system administration, or a related technical field
- Minimum of 3 years of ServiceNow ITSM experience in a development or consulting role
- Bachelor's degree in computer science, information systems, or a related discipline
- Demonstrated experience managing and administering ServiceNow, including technical troubleshooting
- Proficiency in JavaScript, with working knowledge of SQL, HTML, and CSS

How to Stand Out (Preferred Qualifications):
- Experience working in an Agile environment with tools such as Microsoft Azure DevOps
- Prior experience supporting government agencies or contracts
- ServiceNow Certified System Administrator and Application Developer certifications
- ITIL Foundation Certification
- Strong organizational and analytical skills

#InformationTechnology #RemoteWork #ServiceNow #CareerGrowth #ITSupport

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