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Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote)


Pay$204900.00 - $233800.00 / year
LocationRichmond/Texas
Employment typeFull-Time

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  • Job Description

      Req#: R229017
      Employer Industry: Financial Services and Cybersecurity

      Why consider this job opportunity:
      - Salary up to $233,800
      - Performance-based incentive compensation, including potential cash bonuses and long-term incentives
      - Comprehensive, competitive health, financial, and other benefits supporting total well-being
      - Opportunity to influence business growth and sales success through customer trust strategy
      - Collaborative culture with diverse teams across the organization
      - Work remotely with flexibility in location

      What to Expect (Job Responsibilities):
      - Scale and enhance existing Customer Trust programs, providing self-service access to security, privacy, and compliance information for customers
      - Serve as a trusted technical and security advisor, engaging with customer security teams and IT leaders
      - Represent the employer in security and technology discussions, contributing to industry best practices
      - Analyze and respond to cybersecurity sections of RFIs and RFPs, ensuring accurate information about security controls
      - Maintain and update security documentation, including policies and compliance certifications

      What is Required (Qualifications):
      - At least 7 years of progressive experience in a cybersecurity or information security role
      - Minimum of 4 years in customer-facing roles as a trusted advisor to senior security and IT leaders
      - Strong technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks
      - Excellent written and verbal communication skills for translating complex technical information
      - Ability to manage multiple projects and deadlines with great attention to detail

      How to Stand Out (Preferred Qualifications):
      - Experience in developing scalable Customer Trust programs
      - 3+ years of experience with Third Party Risk Management programs
      - Strong business acumen to translate technical concepts into business value
      - Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+
      - Familiarity with cloud services and technologies (e.g., AWS, Microsoft Azure)

      #Cybersecurity #FinancialServices #RemoteWork #CustomerTrust #CareerOpportunity
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