Wayfair
Senior Manager, European Transportation Procurement
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Job Description
- Req#: 8007594002
- Develop and execute regional carrier sourcing strategies aligned with Wayfair’s growth and service goals.
- Identify and qualify new carrier partners across first, middle, and last mile segments.
- Lead carrier RFPs, rate negotiations, and contract renewals across the UK and Europe.
- Own end-to-end commercial relationships with transportation providers.
- Ensure competitive pricing while improving service levels and operational flexibility.
- Collaborate with internal partners to resolve billing discrepancies, contract disputes, and claims issues.
- Manage carrier invoicing processes, dispute resolution, and payment integrity.
- Monitor and benchmark carrier performance metrics (cost, speed, quality, reliability).
- Provide insights and recommendations for continuous improvement and cost savings.
- Partner with Logistics Operations, Supply Chain, Finance, Legal, and Technology teams to drive carrier initiatives.
- Support new transportation programs and service expansion projects across the region.
- Demonstrable experience in transportation procurement, carrier management, or logistics operations, ideally within the e-commerce, retail or home market. Any high-volume/ large parcel shipping understanding would be advantageous.
- A proven track record of managing cross-border shipping operations, including transit time reduction, maximising truckloads, parcel & large parcel carriers, and optimising costs.
- Comprehensive knowledge of UK and European transportation networks, regulatory environments, and carrier markets.
- Clear understanding of contract law and logistics compliance requirements across the UK and EU.
- Capability to work autonomously, apply strategic thinking, and lead projects from initial concept through to successful implementation.
- Expertise in negotiating complex transportation contracts, leading RFP processes and utilising e-sourcing or procurement tools (e.g., Jaggaer, Coupa, Ariba).
- Exceptional analytical and financial acumen, with the ability to assess transportation costs and carrier performance.
- Effective relationship management skills, someone who collaborates effectively with both external partners and internal stakeholders.
- Capability to leverage Excel and Google Sheets for complex tasks involving formulas, pivot tables, and large datasets. Familiarity with tools such as GBQ,SQL or Looker is advantageous.
- Proficiency in navigating IT systems, tools and platforms simultaneously (eg: Google Suite/ Microsoft Office)
- Travel to UK & Ireland Wayfair Depots, Fulfilment Centres, Supplier pickup sites and Carrier sites (approximately 10-15%), &
- Wider EU & Boston travel (approximately 2- 3 trips per year).
Location: Office Based London
Working Hours: 40hour per week (Monday-Friday)
People Management Role: No
Benefits Include: Wayfair Employee Discount, Private Medical Care, Dental Care, Gym Membership, Tuition Reimbursement, 25 Days starting Holiday (with tenure entitlement) + Bank Holidays, Pension, Cycle to Work scheme amongst others.
Drive Strategic Impact in European Transportation
Designing a supply chain that delivers at scale!
Senior Manager, European Transportation Procurement! Take a leading role in shaping the future of our transportation network across the region. In this highly strategic position, you’ll manage end-to-end carrier relationships—from first mile supplier collections to last mile delivery—for both small and large parcels within the UK and Ireland.
As part of our dynamic Global Transportation & Delivery team, you'll drive contract negotiations, lead RFPs, and ensure high-performing, cost-effective carrier partnerships. Your key focus will be leading procurement and commercial strategy across all transportation modes within the UK—covering first mile supplier collections, middle mile truckload, and last mile small and large parcel delivery. You’ll also support cross-border carrier relationships and flows from Europe and Poland into the UK and Ireland, ensuring international operations are efficient and well-integrated into the broader network.
If you're ready to make a major impact, energized by innovation and thrive in a fast-paced, global environment; this may be the next adventure you’ve been seeking.
What You'll Do:
What You'll Need:
Travel Requirements
Although this role is predominantly office based, a flexibility to:
Apply now and make your next move your most impactful one yet at Wayfair.
# Disclaimer: Wayfair uses multiple job titles for advertising optimisation purposes however your internal title may differ from that on the advert .
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
About the company
Wayfair Inc. is an American e-commerce company that sells furniture and home-goods.
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