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Senior Manager of Customer Success
6 days agoWhat's your preference?
Job Description
- Req#: 3382258
Employer Industry: In-Home Care Services
Why consider this job opportunity:
- Salary up to $120,000
- Opportunity for career advancement and growth within the organization
- Flexibility of remote work at approved locations within the United States
- Supportive and collaborative work environment focused on positive impact
- Chance to be part of a recognized startup, recently honored as #67 on Forbes' list of America's Best Startup Employers for 2024
- Emphasis on a culture that values teamwork, quick iterations, and celebrating wins
What to Expect (Job Responsibilities):
- Cultivate long-lasting relationships with new and existing clients/customers
- Identify opportunities for increased sales with existing customers
- Lead client meetings, ensuring optimal engagement and satisfaction
- Monitor and identify emerging trends within the organization and among partners
- Produce and deliver all required reports within designated timeframes
What is Required (Qualifications):
- Minimum of 5+ years in Account Management and/or Enterprise-level sales experience, preferably in the Medicare Advantage or Long-Term Care Insurance industry
- Bachelor's Degree preferred
- Remarkable written communication skills
- Strong project management skills and comfort with data analysis
- Ability to travel up to 50% of the time for events, conferences, and client meetings
How to Stand Out (Preferred Qualifications):
- Experience in the healthcare sector, particularly with Medicare Advantage or Long-Term Care Insurance
- Strong passion for helping others and problem-solving
- Flexible and open to change in a fast-paced environment
- Ability to navigate multiple platforms and learn new technology quickly
#InHomeCare #CustomerSuccess #RemoteWork #CareerGrowth #HealthcareIndustry
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