Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary We are looking for a passionate and talented Sr. Manager of Strategic Insights to support the growing Consumer Research & Insights (CR&I) function as the lead for the Strategic Development Team. As a Sr. Manager of Strategic Insights, you will be responsible for uncovering and elevating consumer trends, needs, pain points, and growth opportunities for the Strategic Development Team. You will design and manage research studies to ensure teams have the best insights to drive decision making in a fast-paced environment. You will also be synthesizing information from various sources into meaningful insights and presenting actionable recommendations to leaders. You will help to educate and inspire the organization to uncover new opportunities for growth whether they are new products, markets, segments, or the next frontier. The Sr. Manager of Strategic Insights reports into the Sr. Director of Experience Insights within the CR&I organization. This position supports our strategy and growth organization. A critical skill in this role is the ability to connect the dots and synthesize large and disparate sources of information to identify new growth opportunities and/or unique distinctions to create competitive advantages. The insights drawn from qualitative and quantitative research will translate to competitive drivers that will allow key internal stakeholders to build successful businesses. In this role, you will work directly with the strategy team on exciting and priority growth strategy initiatives for the company. You will also partner with the Enterprise Business Intelligence Team to understand current consumer behaviors. Key capabilities in this role include opportunity assessment, concept development & concept testing, new product development, trend identification, knowledge mapping, etc. You must be able to move swiftly and decisively as this key role will have significant impact on our business, its relevant categories and will continue to distinguish Comcast as the brand leader in the marketplace. Job Description Successful candidates display the following characteristics: Unbiased Partnership – the ability to maintain a sense of objectivity when revealing the story of the data; while finding a way to diplomatically challenge established points of view held by others. A high degree of comfort drawing well-supported actionable insights from a variety of sources to influence and convey a point-of-view to Comcast’s strategy teams and senior leadership. Strategic thinker – the ability to understand how business, brands and customers interact. An organized project manager – a high degree of comfort managing multiple stakeholders and projects; strong collaboration and teamwork skills; and a detail-oriented problem-solver with a results orientation Manage insight fundamentals, embedding strategic insights with EBI data to communicate a holistic consumer story. Highly collaborative, comfortable working with cross-functional teams and can build and cultivate trust-based relationships. Ability to quickly assess a situation and provide efficient solutions to meet needs Consistently exercises independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work in variable schedule(s) as necessary. Other duties and responsibilities as assigned. Qualifications 5+ years of relevant work experience (research, strategy, marketing, etc.) Experience in primary quantitative & qualitative research and experience designing research projects Experience managing multiple projects, external partners and workflow to ensure quality and accuracy, cost efficiency, and timely completion of projects Experience reporting to diverse stakeholder audiences required Passion for collaboration across various stakeholder teams Ability to synthesize data from multiple sources and translate findings into actionable consumer insights and recommendations Strong computer skills (Excel, PowerPoint, Word) Experience operating in a fast-moving, rapidly evolving tech environment Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.