• Job Description

  Req#: 24006582

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  The Strategic Planning team for American Express National Bank (AENB) focuses on the creation of the AENB Strategic Plan, consisting of business strategies across the enterprise, risk assessments and financials. The Business Strategy Sr. Manager will assist in developing and implementing the AENB Strategic Plan. This individual will focus on project management, the strategic planning process, policy and procedures management, preparation of Board and committee presentations, creating and refreshing templates and training documents, and reporting and monitoring. The position requires the ability to effectively function in a dynamic environment including the ability to address ad hoc projects that arise based on developing business needs.

  About AENB: American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team is responsible for helping AENB attain all established operational and financial goals as well as ensuring ongoing adherence with laws and regulations governing Bank policies and procedures.

  Key Responsibilities

  • Execute a comprehensive roadmap across various business units and staff groups and the three lines of defense inclusive of all tasks needed to complete the strategic planning process (across the enterprise) and Board approval of the AENB Strategic Plan.
  • Lead the planning, coordination, and execution of policy and procedures management, affiliate agreement oversight, and contract reviews, ensuring alignment with business priorities and timelines.
  • Identify potential risks and issues, monitor and report on the status of tasks and milestones, provide timely updates to leadership on progress, challenges, and resolutions across projects.
  • Coordinate/develop robust presentations for key internal and external audiences, including the Board of Directors, Executive Committee, and various management committees, etc.
  • Drive business and risk insights through monitoring and reporting, and partner with extended teams across business units to compile results, etc.
  • Support internal coordination of key audits and examinations and ensure all requests are addressed in a timely manner with inputs from all related stakeholders.
  • Build and maintain strong relationships with key stakeholders and business partners.
  • The Sr. Manager will report to the Director of Strategic Planning.

  Minimum Qualifications

  • Exceptional project management skills, including the ability to clearly advise on progress, roadblocks, and successfully drive project progress.
  • Outstanding analytical, problem-solving, written, and oral communication skills with a strong attention to detail.
  • Highly motivated self-starter with exceptional business writing skills.
  • Strong communicator who can effectively influence, multitask, and prioritize as business needs evolve with a high degree of comfort.
  • Ability to build strong relationships with all band levels and work effectively in a collaborative, multi-cultural, team environment.
  • Ability to prioritize multiple work streams under time constraints, respond quickly, manage deadlines, and manage changing priorities in a dynamic and very demanding environment while leading with limited direct authority.
  • Anticipate needs and act proactively.
  • Impeccable integrity with the ability to handle sensitive information and maintain confidentiality.
  • Experience in regulatory, risk management, compliance, or audit preferred.

  Preferred Qualifications

  • Bachelor's degree.
  • High degree of familiarity with Sharepoint, Powerpoint Word and Excel

  Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
  

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

  If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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