• Job Description

  Req#: R27686

  Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. With employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. Our culture encourages employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face. Does that sound like a great way to grow your career? Let’s get into the details:

  Our Merchant Development teams focus on building relationships with existing Groupon merchants. We spend our days learning about what makes small-business tick and how to maximize relationships with merchants to ensure the continued growth of these accounts. You'll focus on full-cycle management of large-sized businesses and national/multinational businesses, merchant accounts. Whether you're optimizing a live deal for a business that we've worked with for years, or negotiating to bring a merchant back on our platform, you'll be the point of contact for our existing merchants at Groupon.

  You’ll spend time on the following:

  • You will be empowered to nurture and grow our existing large-sized/national merchant relationships. This includes re-engaging former merchants through cold calling to retain, consult, and close local deals
  • You will facilitate revenue growth by improving and optimizing deals
  • You will utilize knowledge of deal structure and strategy to reach Groupon’s and merchants’ desired outcomes and maximize satisfaction, engagement, retention, and profit
  • You will develop familiarity with each merchant’s business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue/profit drivers
  • You will provide support to your merchant base by problem-solving questions or issues related to their deal campaigns
  • You will be expected to consistently achieve and/or exceed your sales targets and merchant satisfaction expectations

  We’re excited about you if you have:

  • 5+ years of success in a sales role, with sales experience selling into large, national, or multi-national accounts preferred
  • Extensive Inside and outside sales experience over the phone/email and social selling with a proven track record of building long term relationships with senior executives of a company
  • Proven depth of experience in Upselling, renewals, customer success and account life-cycle management
  • Bachelor’s degree preferred
  • Highly skilled in consultative selling, heavy relationship management with large sized/national accounts & strong sales orientation
  • Proven depth of knowledge and experience designing account retention and growth strategies, and sales campaigns
  • Experience in Developing familiarity with each account's business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue and profit drivers
  • Demonstrable knowledge and experience in consistently exceeding sales quotas, big deal pricing, sales negotiation and problem solving.
  • Ability to understand and communicate complex business figures
  • High degrees of service diligence and accountability, y ou're resilient, and possess the innate ability to inspire passion in others
  • You are able to confidently demonstrate ownership of your performance, always looking for ways to be more coachable, improve and develop consultative sales skills
  • You’re comfortable in a competitive environment
  • Salesforce or other CRM experience a plus

  #LI-Hybrid

  Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news . Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members and learn more about our inclusive employee groups . If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

• About the company

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