• Job Description

  Req#: E0279-24-2200?language=en&page=47&sort=publicationDateDesc

  Job summary

  HCRG Care Group are seeking astrategic and detail-oriented Senior Performance Manager to play a pivotal role in the mobilisation of two large-scale contracts during a period of significant business growth. As a core member of mobilisation and transformation boards, the role will ensure seamless transition and robust contract setup through comprehensive due diligence on performance metrics, data insights, and reporting.

  In this role, you will work closely with regional teams to ensure outstanding performance for our customers, making a significant difference for our service users and staff. As part of a national team, you will contribute to a culture of excellence and continuous improvement in healthcare services.

  This role will primarily be home based whilst covering mobilisations across BSW (Bathand Northeast Somerset,SwindonandWiltshire) and Surrey. You will be required to travel across locations on a needs basis to full-fill the requirements of the role.

  Main duties of the job

  You will establish baseline performance metrics, implement robust reporting structures, and clarify all contractual KPIs, outcomes, and objectives to ensure organisational commitments are well-defined, achievable, and effectively communicated. This role requires proactive stakeholder engagement, with regular updates to maintain confidence in the mobilisation process and readiness for contract launch.

  Key Responsibilities:

  Performance Reporting:

  • Establish robust reporting systems.
  • Lead performance reviews, providing valuable insights.

  Operational Support:

  • Collaborate with Managing Directors.
  • Train colleagues and develop forecasting frameworks.

  Collaboration and Stakeholder Management:

  • Work with central teams for accurate reporting.
  • Represent the organisation in meetings.
  • Foster effective communication.

  Improvement Planning:

  • Identify areas for improvement.
  • Provide guidance for compliance and enhancement.

  About us

  About the Company

  We change lives by transforming health and care.

  Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

  Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

  While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

  To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

  Date posted

  11 November 2024

  Pay scheme

  Other

  Salary

  £60,000 to £60,000 a year

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time

  Reference number

  HCRGCG/TP/50636/12474

  Job locations

  HCRG Care Group

  Swindon

  Wiltshire

  SN1 1AE

  
  

  Job description

  Job responsibilities

  You'll be warmly welcomed as a Senior Performance Manager at HCRG Care Group, where you'll receive access to an array of exclusive rewards and benefits including:

  • £60,000 (depending on experience)per annum salaryand access to our group pension.
  • Private medical insurance from Bupa, with fast access to the most used specialists without a referral from your GP including for musculoskeletal problems and for mental health support at locations across the country
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality CommissionThe Ideal Candidate

    We are in search of an individual who has:

    Essential:

    • Proven healthcare sector experience in performance management of complex contracts.
    • Strong ability to set, track, and report on KPIs, outcomes, and contract-specific performance targets to drive accountability and continuous improvement.
    • Advanced skills in data analysis and experience with data visualisation tools (e.g., Tableau, Power BI) to turn complex data into actionable insights and story telling.
    • Strong track record of setting up and managing reporting structures that provide clear, accurate, and timely performance data to stakeholders.
    • Understanding of regulatory frameworks.
    • Ability to manage deadlines

    Desirable:

    • Training in risk management.
    • Experience in strategy development.

    Additional Requirements:

    • Own a vehicle for travel.

    If you are a proactive, results-driven professional with a passion for healthcare performance management, we invite you to apply for this exciting opportunity.

  Job description

  Job responsibilities

  You'll be warmly welcomed as a Senior Performance Manager at HCRG Care Group, where you'll receive access to an array of exclusive rewards and benefits including:

  • £60,000 (depending on experience)per annum salaryand access to our group pension.
  • Private medical insurance from Bupa, with fast access to the most used specialists without a referral from your GP including for musculoskeletal problems and for mental health support at locations across the country
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality CommissionThe Ideal Candidate

    We are in search of an individual who has:

    Essential:

    • Proven healthcare sector experience in performance management of complex contracts.
    • Strong ability to set, track, and report on KPIs, outcomes, and contract-specific performance targets to drive accountability and continuous improvement.
    • Advanced skills in data analysis and experience with data visualisation tools (e.g., Tableau, Power BI) to turn complex data into actionable insights and story telling.
    • Strong track record of setting up and managing reporting structures that provide clear, accurate, and timely performance data to stakeholders.
    • Understanding of regulatory frameworks.
    • Ability to manage deadlines

    Desirable:

    • Training in risk management.
    • Experience in strategy development.

    Additional Requirements:

    • Own a vehicle for travel.

    If you are a proactive, results-driven professional with a passion for healthcare performance management, we invite you to apply for this exciting opportunity.

  Person Specification

  General Requirements

  Essential

  • Click Apply for this job above to view the Job Description on our career site

  Desirable

  • Click Apply for this job above to view the Job Description on our career site

  Person Specification

  General Requirements

  Essential

  • Click Apply for this job above to view the Job Description on our career site

  Desirable

  • Click Apply for this job above to view the Job Description on our career site

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  HCRG Care Group

  Address

  HCRG Care Group

  Swindon

  Wiltshire

  SN1 1AE

  
  

  Employer's website

  https://www.hcrgcaregroup.com/ (Opens in a new tab)

  Employer details

  Employer name

  HCRG Care Group

  Address

  HCRG Care Group

  Swindon

  Wiltshire

  SN1 1AE

  
  

  Employer's website

  https://www.hcrgcaregroup.com/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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