• Job Description

  Req#: SENIO017157

  Step into a rewarding career as a Senior Sales Manager at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast. Nestled across 550 acres of breathtaking natural beauty, the Grand seamlessly blends Southern charm with modern sophistication, offering guests a world-class destination. With over 41,000 sq. ft. of versatile meeting and event space, we host everything from intimate gatherings to large-scale conventions. Join us at this iconic resort, where hospitality and tradition meet innovation, and play a key role in shaping unforgettable experiences for our guests. The Grand Life is calling—will you answer?

  As a Senior Sales Manager, your primary responsibility is to proactively drive group and catering sales, securing opportunities that contribute to substantial revenue growth for the resort. With a blend of strategic prospecting and relationship-building, you’ll cultivate both new and existing business while showcasing the Grand’s unmatched offerings. Your dedication to exceptional service and dynamic sales leadership will position the hotel as a preferred destination, fostering customer loyalty and supporting the continued success of our Sales team.

  Key Responsibilities:

  • Proactive Sales & Business Development: Identify, qualify, and secure new group and catering business opportunities, maximizing revenue potential and supporting hotel growth goals.
  • Client Relations & Negotiation: Build lasting relationships with clients, skillfully negotiate contracts, and execute Group Sales Agreements to ensure clarity and mutual benefit.
  • Customer Experience Leadership: Partner with Event Management and Operations teams to deliver seamless experiences, from booking through post-event follow-up, exceeding guest expectations at every touchpoint.
  • Market Knowledge & Strategy: Maintain in-depth awareness of competitor activities, economic trends, and supply-demand shifts to strategically position the hotel in the market.
  • Community & Industry Engagement: Represent the hotel through local community involvement, trade shows, FAM trips, and client entertainment, strengthening brand presence and fostering loyalty.
  • Sales Process Excellence: Utilize Marriott Global Source, eTools (eRooming Lists, eProposals, Passkey), and same-day selling procedures to optimize efficiency and revenue generation.
  • Site Inspections & Presentations: Showcase the hotel’s offerings with professionalism and impact, leaving prospective clients with a lasting impression of the Grand’s capabilities.
  • Contract & Turnover Management: Ensure accurate, comprehensive booking documentation and provide thorough turnovers to Event Management for flawless execution.
  • Continuous Improvement & Feedback: Actively gather guest and planner feedback, address concerns promptly, and collaborate with departments to elevate overall service standards.
  • Leadership & Example Setting: Model exceptional guest relations and salesmanship, inspiring confidence in clients and colleagues alike.

  Education & Experience:

  • High school diploma or equivalent required; Bachelor’s Degree in Hospitality Management, Sales, or related field preferred.
  • Prior experience in hospitality sales or group/catering sales management strongly preferred.

  Job Requirements – Physical Demands:

  • Lift up to 10 pounds: Occasional
  • Walking: Occasional
  • General office setting; primarily on-site

  Perks & Benefits:

  As a valued member of the PCH Hotels & Resorts team, you’ll enjoy:

  • Health, Dental & Vision Coverage: Full coverage options, including FSA and HSA plans.
  • 401(k) with Company Match: Secure your future with our matching retirement plan.
  • Exclusive Discounts: Access savings on hotel stays, dining, golf, and retail across PCH properties and globally through Marriott.
  • Career Growth Opportunities: Training, development, and clear advancement pathways to support your long-term career success.

  Join us at the Grand Hotel Golf Resort & Spa, where we deliver “hospitality with heart & soul.” Be part of a team that creates unforgettable moments and lasting connections. Are you ready to grow your career and make your mark? Apply today and step into The Grand Life!

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  The combination of great ownership, strong franchise partners and an exceptional operating team makes for a winning organization.

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